ANTONIO ESKEW

History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Proficient in operating transportation systems, updating computer systems and coordinating paperwork.

• Amazon, Nashville, TN, Logistics Coordinator III- Transportation Specialist, 07/01/22, Current, Work closely with clients that require specific methods of operation., Assist with fullfillment, Optimizing procedures, Ensuring pick up and delivery of shipments, Work closely with supervisor on updates and suggestions on the operating systems., Train and share knowledge with coworkers., Plan and manage logistics
• Primeritus, Nashville, TN, Account Representative – Transportation Specialist, 08/01/20, 07/01/22, Promoted from Account Representative to Transportation Specialist in less than a year., Responds to clients in timely manner regarding updates on when vehicles will arrive at auction, approval fees, transport requests, and questions regarding redeemed vehicles., Assign units to accurate destination., Successfully operate three different systems to transport vehicles., Send and confirm proper documentation of vehicle., Work closely with supervisor on updates and suggestions on the operating systems., Train and share knowledge with coworkers., Map out and approve fees for specific locations., Work closely with clients that require specific methods of operation.
• Ingram Content Group, La Vergne, TN, Customer Service Represeantive, 03/01/19, 04/01/20, Provided excellent customer service in a fast-paced high-volume work environment., Resolved customer complaints via phone, email, mail., Used telephones to reach out to customers., Greeted customers warmly and ascertained problem or reason for calling.
• Comdata, Nashville, TN, Permit Specialist, 01/01/18, 12/01/18, Received inbound customer calls and assisted in ordering permits., Routed the customer semi-truck and took payments., Provided specific information regarding the services, products or materials offered by a company., Answered phones, provide troubleshooting information, reported, and analyzed customer’s information and needs.
• Hyla Mobile, Smyrna, TN, Team Lead, 10/01/17, 02/01/18, Watched over inspection and production while motivating improvement and complimenting success and achievements., Maintained progress reports, evaluated team member’s performances, and discussed project goals
• Portfolio Recovery, Account Representative, 07/01/14, 06/01/17, Processed calls as well as made calls regarding delinquent accounts., Took payments and scheduled payments on these accounts.