ANTONIO FARINAS JR
Chula Vista,CA
Summary
Accomplished service-oriented professional delivering legendary customer service excellence through active engagement. Friendly individual supervises spa staff and oversees daily operations. Creates positive spa atmosphere to bring in new clientele. Assist team members to put customers first and empowers staff members to take creative and independent action.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Respite Care Provider
ARCC Center Foundation
01.2024 - Current
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Registered Direct Support Professional
Paradise Care Homes & RE Care Homes
07.2022 - 09.2023
- Adhere to all protocols regarding client medication including but not limited to the attainment, storage, supply, expiration dates, documentation, dispensing, and/or disposal of medication as appropriate
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
Aesthetic Consultant & Coolsculpting Technician
SD BOTOX Med Spa
06.2021 - 07.2022
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Managed approximately 30 calls, emails, and faxes per day from customers, and vendors.
- Used first-hand knowledge and clinical expertise to advocate for clients under care and enacted personalized treatment plans/strategies.
- Analyzed problematic areas to provide recommendations and solutions.
Medical Assistant - Peri-Op & PACU
ASC of North County
07.2020 - 06.2021
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
- Anticipated needs of patients, visitors, nurses, anesthesiologist, and surgeons
- Used critical thinking to break down problems, evaluate solutions and make decisions
Lead Clinical Medical & Surgical Assistant
Cosmetic Laser Dermatology
10.2013 - 06.2020
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Assisting and working alongside with Physician's in clinical and Intraoperative settings
- Managed incoming calls, emails and faxes per day from patients, vendors, and health care providers.
- Explaining and reviewing with patient's treatment plans, including Pre & Post-operative care instructions, medications (oral or topical), wound care, and ambulatory care including discussing risk and benefits in detail
Assistant Manager
Top Up Wireless/ Boost mobile
06.2009 - 10.2013
- Managed incoming inventory to store and outgoing stock
- Addressed customers inquiries and resolved complaints
- Emphasized product features base on analysis of customers' needs and wants
- Complete monetary deposits
- Count end of shift cash receipts to ensure accuracy with paper receipts
Education
Associate of Applied Science -
Southwestern College
Chula Vista, CA05.2021
Associate of Science - Medical Assisting & Surgical Technologist
Concorde Career College
San Diego, CA10.2013
Skills
- Bilingual (Spanish)
- Effective written documentation
- Strong customer service and organizational skills
- Time management and schedule coordination
- Staff management
- Ability to work in fast-paced settings and thrive under pressure
- Health and safety regulations including hygiene standards
- Budget planning and maintaining inventory
- Problem-solving and conflict mediation
- Vendor relations
Certification
- Basic Life Support (BLS), American Heart Association, 08/01/26
- Advanced Cardiac Life Support (ACLS), American Heart Association, 08/01/26
Timeline
Respite Care Provider
ARCC Center Foundation
01.2024 - Current
Registered Direct Support Professional
Paradise Care Homes & RE Care Homes
07.2022 - 09.2023
Aesthetic Consultant & Coolsculpting Technician
SD BOTOX Med Spa
06.2021 - 07.2022
Medical Assistant - Peri-Op & PACU
ASC of North County
07.2020 - 06.2021
Lead Clinical Medical & Surgical Assistant
Cosmetic Laser Dermatology
10.2013 - 06.2020
Assistant Manager
Top Up Wireless/ Boost mobile
06.2009 - 10.2013
- Basic Life Support (BLS), American Heart Association, 08/01/26
- Advanced Cardiac Life Support (ACLS), American Heart Association, 08/01/26
Associate of Applied Science -
Southwestern College
Associate of Science - Medical Assisting & Surgical Technologist
Concorde Career College
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