ANTONIO FERNANDEZ
San Antonio,TX
Summary
Detail-oriented Network/Cyber Analyst with 2 years of experience in technical support and IT issue resolution. Proficient in troubleshooting, network management, and software installation, with solid knowledge of operating systems and networking protocols. Demonstrated ability to analyze complex technical problems and deliver effective solutions, ensuring high levels of user satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Help Desk Support Specialist and Field Technician
All American Technology Solutions
05.2024 - Current
- Enhanced user satisfaction by promptly resolving hardware and software technical issues.
- Boosted departmental communication by diagnosing and solving network connectivity problems.
- Streamlined response times through effective implementation of ticketing system improvements.
- Strengthened client relations via empathetic communication, addressing technical challenges effectively.
- Reduced cybersecurity vulnerabilities by leading initiatives to improve security protocols.
- Protected data integrity by implementing regular backups and disaster recovery plans.
- Supported network upgrades by collaborating with IT team on strategic developments.
- Ensured project timeliness through exceptional time management and prioritization skills.
- Identified potential threats by conducting comprehensive risk assessments and proposing enhancements.
- Advanced network security by deploying sophisticated threat detection and prevention measures.
LVN
Caraday Windcrest Nursing
09.2022 - Current
- Enhanced patient care through effective management of 25 patients per shift.
- Liaised with patients and physicians to ensure clarity of treatment plans.
- Monitored drug reactions and documented clinical trial progress accurately.
- Delivered medications and treatments to alleviate patient symptoms effectively.
- Assessed vital signs and recorded in electronic medical records promptly.
- Executed infection control procedures to maintain high care standards.
LVN Charge Nurse
San Antonio Wellness And Rehab
02.2020 - 05.2022
- Ensured accurate narcotic count at shift's end through diligent medication administration.
- Maintained patient privacy by documenting treatments in compliance with regulations.
- Monitored patient assessments to enhance nursing care and treatment effectiveness.
- Facilitated continuity of care by updating electronic medical records promptly.
- Provided wound care and dressed changes, enhancing patient comfort and recovery.
- Advocated for patient needs by communicating care plans to families and caregivers.
LVN Charge Nurse
The Heights Of Bulverde Nursing And Rehab
08.2019 - 02.2020
- Ensured accurate medication administration while maintaining narcotic accountability each shift.
- Documented patient medications and procedures, complying with privacy regulations and standards.
- Monitored nursing care and treatment implementations to ensure optimal patient outcomes.
- Facilitated continuity of care through precise electronic medical record documentation.
- Provided wound care and dressing changes, promoting patient comfort and recovery.
- Educated patients on external resources for wound and disease management support.
LVN Charge Nurse
Senior Care Of Windcrest Nursing And Rehab
06.2015 - 08.2019
- Enhanced patient care by managing treatment for 25 dementia and psych patients.
- Facilitated effective communication between patients and physicians regarding treatment plans.
- Monitored acute conditions, documenting progress in clinical trials for patient safety.
- Administered medications and treatments while ensuring compliance with infection control guidelines.
- Conducted diagnostic tests, collecting samples for thorough patient assessments.
- Recorded vital signs accurately in electronic medical records for ongoing patient care.
LVN
Normandy Terrace Healthcare and Rehabilitation Center
03.2015 - 08.2015
- Enhanced patient care by effectively managing 35 patients per shift.
- Administered medications and monitored treatment outcomes for diverse medical conditions.
- Developed comprehensive patient care plans, including assessments and evaluations.
- Ensured compliance with HIPAA regulations, maintaining patient confidentiality and security.
- Delegated nursing duties to optimize clinical oversight of 44-bed unit.
Frac Supervisor/ Hand Tech/ Heavy Machine Operator/ Downhole Pump Operator
Breakwater Energy Services
05.2014 - 03.2015
- Frac site supervisorOperated heavy pump machinery during oil fracturing processSustained high risk awareness during downhole operations for myself and coworkersStrict safety guidelines used to maintain safety on frac site.Manual labor during setup and breakdown of frac site operationsReporting to command supervisor of operations during downhole operations.
Resident Aide/Certified Medication Aide/LVN Charge Nurse
The Haven and The Laurels in Stone Oak
09.2011 - 03.2014
- Enhanced patient care through comprehensive treatment in dementia and psych unit.
- Managed post-operative patient care, ensuring understanding before discharge.
- Monitored patient reactions to medications, documenting clinical trial progress accurately.
- Responded promptly to patient requests, providing clinical and personal assistance.
- Collected blood and urine samples for diagnostic assessments and routine testing.
- Administered medications, injections, and IV fluids to alleviate patient symptoms.
Education
Associate of Applied Science - Information Assurance And Cybersecurity
San Antonio College
San Antonio, TX12-2025
Licensed Certification - Nursing
Galen College of Nursing
San Antonio, TX01-2011
Skills
- Current Texas Nursing licensure with State Board of Nursing(323846) (exp: 08/26)
- Recent Graduate with Associates in Information Assurance and Cybersecurity
- General Fundamental knowledge of networks and connectivity
- 2 years experience interning and working in the Technology field to further expand knowledge
- Currently enrolled in Bachelors Degree program For Applied Technology for the 2026 school year and expected to obtain by Dec 2027
- Quick learner, self motivated, organized and high standard of professionalism always maintained
- Fluent Spanish speaking and writing
- Transitioning Career as a 14 year nurse to the technology field, looking to grow and expand my new career in Technology
Certification
- Information Assurance and Cybersecurity Level 1 Certificate
- Computer Forensics Level 1 Certificate
- Linux Occupational Skills Award
- Cyber First Responders Skills Award
Languages
Spanish
Native or Bilingual
Timeline
Help Desk Support Specialist and Field Technician
All American Technology Solutions
05.2024 - Current
LVN
Caraday Windcrest Nursing
09.2022 - Current
LVN Charge Nurse
San Antonio Wellness And Rehab
02.2020 - 05.2022
LVN Charge Nurse
The Heights Of Bulverde Nursing And Rehab
08.2019 - 02.2020
LVN Charge Nurse
Senior Care Of Windcrest Nursing And Rehab
06.2015 - 08.2019
LVN
Normandy Terrace Healthcare and Rehabilitation Center
03.2015 - 08.2015
Frac Supervisor/ Hand Tech/ Heavy Machine Operator/ Downhole Pump Operator
Breakwater Energy Services
05.2014 - 03.2015
Resident Aide/Certified Medication Aide/LVN Charge Nurse
The Haven and The Laurels in Stone Oak
09.2011 - 03.2014
Associate of Applied Science - Information Assurance And Cybersecurity
San Antonio College
Licensed Certification - Nursing
Galen College of Nursing