Antonio Figueroa
Pocono Lake,PA
Summary
Dynamic security professional with proven expertise in risk assessment, surveillance, and conflict de-escalation, honed at Mohegan Sun Pocono and NYC Dept. Of Corrections. Excelled in roles requiring physical fitness and superior customer service, significantly enhancing safety and operational efficiency. Skilled in access control and complex problem-solving, adept at fostering a secure, welcoming environment for all.
Overview
35
35
years of professional experience
Work History
Security Officer
Mohegan Sun Pocono
07.2023 - Current
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
Correctional Officer
NYC Dept. Of Corrections
03.1990 - 07.2019
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Academy instructor
- Defensive tactics instructor
- Interpersonal communication instructor
- Fire Safety inrtuctor
- EEO Instructor
Education
High School Diploma -
James Madison H.S.
Brooklyn, NYSkills
- Patrol operations
- Detail-oriented
- Physical fitness
- Complex Problem-solving
- Surveillance
- Conflict de-escalation
- Superior customer service
- Access control
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Mohegan Sun Pocono
07.2023 - Current
Correctional Officer
NYC Dept. Of Corrections
03.1990 - 07.2019
High School Diploma -
James Madison H.S.
Similar Profiles
Ryan McCombsRyan McCombs
Surveillance Agent at Mohegan Sun PoconoSurveillance Agent at Mohegan Sun Pocono
April IgnatzApril Ignatz
Front Desk Clerk at Mohegan Sun PoconoFront Desk Clerk at Mohegan Sun Pocono
Thomas BranniganThomas Brannigan
Director of Cage Count Operations at Mohegan Sun PoconoDirector of Cage Count Operations at Mohegan Sun Pocono