Antonio Gamez Archila
River Grove,Illinois
Summary
Dedicated and customer-focused professional with experience in retail and the food service industry. Proven ability to work collaboratively in fast-paced environments, deliver exceptional customer service, and maintain a positive attitude. Skilled in multitasking and managing time effectively to exceed customer expectations.
Overview
9
9
years of professional experience
Work History
Quality Control Technician
Primrose Candy Company
01.2022 - 12.2024
- Inspected products for inconsistencies concerning their size, flavor, appearance, and packaging to ensure compliance with manufacturing guidelines at all times
- Conducted environmental swabbing and microbial testing to ensure cleanliness of processing equipment
- Maintained records in accordance with applicable laws
- Communicated directly with supervisors to ensure the safety and quality of manufactured products
- Worked with the research and development department to help with the formulation of new products
Sales Associate
Marshalls
04.2020 - 12.2021
- Provided outstanding customer service and engaged with shoppers to enhance their shopping experience
- Operated cash registers, processed transactions accurately, and handled cash efficiently
- Assisted with inventory management, including stocking shelves and organizing merchandise displays
- Collaborated with team members to meet daily sales goals and maintain store cleanliness
Crew Member
McDonald's
04.2018 - 03.2020
- Delivered prompt and friendly service to customers in a high-volume environment
- Prepared food orders according to standardized recipes, ensuring quality and presentation
- Maintained cleanliness and organization of the dining area, kitchen, and food preparation stations
- Worked as a team to meet customer needs during peak hours, enhancing overall customer satisfaction
Barista
Cosi
03.2016 - 04.2018
- Provided exceptional dining experiences by taking orders, serving food, and addressing customer inquiries
- Recommended menu items and upsold additional products, contributing to increased sales
- Collaborated with kitchen staff to ensure timely and accurate food delivery
- Handled cash and processed payments efficiently while maintaining accurate records
Education
High School -
Lane Tech High School
College -
Triton College
Skills
- Excellent communication and interpersonal skills
- Strong teamwork and collaboration abilities
- Cash handling and POS system proficiency
- Problem-solving and multitasking in fast-paced environments
- Customer service excellence
- Inspections and reviews
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Quality Control Technician
Primrose Candy Company
01.2022 - 12.2024
Sales Associate
Marshalls
04.2020 - 12.2021
Crew Member
McDonald's
04.2018 - 03.2020
Barista
Cosi
03.2016 - 04.2018
College -
Triton College
High School -
Lane Tech High School
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