Antonio Gomez
Georgetown,KY
Summary
Detail-oriented and highly motivated Security Officer with over 3 years of experience, excelling in crisis management, team leadership, and effective communication. Known for a sharp memory, keen awareness of people, events, and facilities, and the ability to remain calm and make sound judgments in high-pressure situations. Proven leadership track record, having been promoted from Field Training Officer to Assistant Lead, and currently serving as Team Lead for the 3rd Shift Security Department. Adept at de-escalating tense situations and providing crisis intervention while maintaining a professional demeanor. Bilingual in English and Spanish, enabling seamless communication with diverse communities and helping resolve issues in stressful environments. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills, thriving both independently and within a team. Committed to continuous personal and professional growth, with a passion for community engagement and a dedication to making a positive impact.
Overview
7
7
years of professional experience
Work History
Security Officer/Lead
the redmile gaming and racing
Lexington, KY
10.2022 - Current
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Provided friendly and professional assistance to employees, visitors and customers.
Retail Parts Professional
Advanced Auto Parts
Georgetown, KY
04.2018 - 05.2019
- Reviewed sales reports regularly to identify problems or trends in sales performance.
- Greeted customers and provided excellent customer service.
- Assisted in the selection of parts for customers based on their vehicle type and needs.
- Diagnosed customer complaints and identified solutions to resolve them.
- Managed inventory levels by restocking shelves as needed.
- Conducted regular price checks to ensure competitive pricing was maintained in store.
- Tracked stock levels, shipping dates, and other related information for each order placed.
- Answered incoming calls from customers promptly and professionally.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
Education
High School Diploma -
Scott County High School
Georgetown, KY05.2018
Skills
- Identification Verification
- General Security
- Report Writing
- Fluent in spanish
- Crime Prevention
- Access Control
- CCTV Monitoring
- High Level of Integrity
- Interior and Exterior Patrol
Languages
Spanish
Native/ Bilingual
Accomplishments
- Promoted from Security officer to Security Asst. Lead/FTO, in less than 12-months.
- Consistently maintained high customer satisfaction ratings.
- Earned “Officer of the Month” award in April, 2022.
- Promoted to Team Lead in November of 2024.
Timeline
Security Officer/Lead
the redmile gaming and racing
10.2022 - Current
Retail Parts Professional
Advanced Auto Parts
04.2018 - 05.2019
High School Diploma -
Scott County High School
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