Provided technical support and problem resolution for approved software and hardware problems or potential problems discovered during preventive maintenance.
Conducted semi-annual preventive maintenance of each desktop computer component and printer at assigned locations.
Supported software, hardware and peripherals in use by [Type] team.
Supported VoIP system and served as backup support technician for escalated issues.
Education
Associate of Arts - Computer Installation And Repair Technology
Valencia Community College
Orlando, FL
06.1996
Skills
Safety Awareness
Tool Maintenance and Storage
Attention to Detail
Work Site Organization
Certification
Comp-Tia 5/02
Timeline
Computer Systems Specialist
F.E.M.A. Angency
09.2005 - 05.2006
Apprentice
Associate of Arts - Computer Installation And Repair Technology