Summary
Overview
Work History
Education
Skills
References
Timeline
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Antonio Guzman

Chicago,IL

Summary

Dedicated Coffee Barista that brings energetic and enthusiastic approach to serving high-caliber items to customers. Exceptional experience in leading teams, training new team members, delivering results, and exceeding expectations.


Overview

7
7
years of professional experience

Work History

Supervisor, Team Trainer, and Buyer

Whole Foods Market (Lakeview)
02.2018 - Current
  • Directed coffee knowledge and operational training of new team members and mentored each to promote productivity, accuracy and friendly service.
  • Responsible for taking monthly inventory and placing weekly orders from various companies for coffee bar's needs, including: coffee, tea, milk, pastries, packaging, and supplies.
  • Resolved customer and staff complaints in a kind, empathetic, and professional manner.

Coffee Barista

Whole Foods Market (Lakeview)
03.2017 - 02.2018
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Streamlined drink preparation process for increased efficiency and consistent taste.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.

Education

Bachelor of Arts - History

Cornell College
Mount Vernon, IA
2017

High School Diploma -

Rauner College Prep
Chicago, IL
2012

Skills

  • Exceptional Customer service
  • Quality Assurance
  • One Of A Kind Team Player
  • Excellent Communication
  • Espresso machine operation
  • Latte Art
  • Training and Development
  • Product Upselling
  • Product Ordering and Receiving
  • Quality Multitasker
  • Conflict Resolution
  • Bilingual (Fluent in English and Spanish)

References

Perin Grein

Whole Foods Market Lakeview Bakery and Coffee Team Leader

perin.grein@wholefoods.com


Jason Aragon 

Whole Foods Market Lakeview Store Team Leader 

1 (312) 379-7910 - jason.aragon@wholefoods.com


Christina Philips 

Whole Foods Market Bakery and Coffee Coordinator for the Midwest Region

(312) 292-8689 - christina.phillips@wholefoods.com


Rene Hunter

Whole Foods Market Lakeview Bakery and Coffee Associate Team Leader

1 (773) 220-9821 - rene.hunter@wholefoods.com


Hannah Spencer

Former Whole Foods Market Lakeview Coffee Team Leader

(612) 730-9456



Timeline

Supervisor, Team Trainer, and Buyer

Whole Foods Market (Lakeview)
02.2018 - Current

Coffee Barista

Whole Foods Market (Lakeview)
03.2017 - 02.2018

Bachelor of Arts - History

Cornell College

High School Diploma -

Rauner College Prep

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Antonio Guzman