Joshua Russell
Louisville,KY
Summary
I am someone you can look forward to having at work, I'm always open minded and eager to learn something new. I'm easy to get along with but also someone who is willing to get the job done.
Overview
4
4
years of professional experience
Work History
Team Trainer
Blaze Pizza
10.2024 - Current
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
- Trained new employees in specific job requirements.
Server
Louisville Comedy Club
04.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Key Holder Supervisor
T-Mobile
03.2021 - 04.2023
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Moore Traditional
Louisville, KY01-2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Menu memorization
- High volume dining
- Sales expertise
Timeline
Team Trainer
Blaze Pizza
10.2024 - Current
Server
Louisville Comedy Club
04.2023 - 09.2024
Key Holder Supervisor
T-Mobile
03.2021 - 04.2023
High School Diploma -
Moore Traditional
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