Madilyne Smith
Holden,MA
Summary
Reliable Team Trainer passionate about team-building. Well-versed in adapting to new and challenging situations and a skilled trainer successful at developing strong team members. Highly effective at helping team members provide first-rate service to customers and understand all positions of their job. Bringing several years of experience and a flexible, outgoing mentality.
Overview
10
10
years of professional experience
Work History
Team Trainer
Whole Foods Market Inc
Shrewsbury, MA
09.2022 - Current
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Listened to customer needs to identify and recommend best products and services.
- Understands the importance of maintaining a great work ethic and following the SOP guidelines.
- Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
- Collaborated with management to identify areas of improvement in organizational processes.
Brand Associate
Old Navy
Northborough, MA
12.2020 - Current
- Promoted to Senior Women's Lead due to exceptional customer service and flexibility that achieved optimal results for the store's success.
- Consistently maintained high customer satisfaction ratings and developed relationships with new customers regularly.
- Assisted customers with product selection and provided information about the brand.
- Earned consistent positive remarks for quality of care.
- Promoted positive company image through superior customer service experiences.
- Maintained consistent visual merchandising standards to highlight product features, attract customers, and boost sales.
- Trained new associates on store policies and procedures.
Babysitter
Andrews family
Holden, MA
08.2018 - 03.2020
- Engaged with children, providing nurturing, safe environments to promote emotional, social, and intellectual growth.
- Helped kids complete homework, school projects, and chores.
- Enforced rules to teach manners and maintain a safe environment.
- Completing light housekeeping tasks such as tidying up toys and books.
Babysitter
Lewis Family
Falcon, CO
11.2014 - 02.2016
- Helped prepare meals, snacks, and refreshments for children, accounting for individual dietary needs and restrictions.
- Engaged with children, providing nurturing, safe environments to promote emotional, social, and intellectual growth.
- Cleaned and tidied the living room and kitchen after activities.
- Minimized TV and mobile device time by engaging children with games and reading books.
- Helped older kids complete homework, school projects, and chores.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Enforced rules to teach manners and maintain a safe environment.
- Built relationships with children by regularly discussing school, friends, and favorite activities.
Landscaping
Mike Fletcher
Falcon, CO
05.2014 - 09.2014
- Assisted an elderly neighbor with landscaping and gardening over the course of an entire summer.
- Moved several wheelbarrows full of rock on and off his property.
- Prepared soil and gardens to plant with mulch and sod.
- Assisted in weeding and gardening his backyard.
- Helped install and fix a chain-link fence around the backyard.
- Watered the garden daily.
- Trimmed shrubbery and trees to help plants produce more flowers and encourage tree growth.
- Helped install sprinkler systems to provide grass, flowers, and other landscaping with adequate water to grow.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Education
High School Diploma -
TECCA Connections Academy
05.2018
Skills
- Reliable
- Follows directions
- Organization
- Communication skills
- Strong Work Ethic
- Customer Support
- Product Knowledge
- Team development
- Employee Onboarding
- Coaching and Mentoring
Timeline
Team Trainer
Whole Foods Market Inc
09.2022 - Current
Brand Associate
Old Navy
12.2020 - Current
Babysitter
Andrews family
08.2018 - 03.2020
Babysitter
Lewis Family
11.2014 - 02.2016
Landscaping
Mike Fletcher
05.2014 - 09.2014
High School Diploma -
TECCA Connections Academy
Similar Profiles
Parker ReyesParker Reyes
Team Member at Whole Foods Market IncTeam Member at Whole Foods Market Inc
Kelsey LasterKelsey Laster
Cashier Assistant at Whole Foods Market IncCashier Assistant at Whole Foods Market Inc
Matthew JonesMatthew Jones
Experiance Butcher at Whole Foods Market IncExperiance Butcher at Whole Foods Market Inc
Andrew FloresAndrew Flores
Billing Analyst at Whole Foods Market IncBilling Analyst at Whole Foods Market Inc
LOLA RIVERALOLA RIVERA
Resident Services Associate at Lincon Village ApartmentsResident Services Associate at Lincon Village Apartments