Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
SalesAssociate

Romeo Walston

Baltimore,MD

Summary

Hardworking, Quality-driven Team Leader dedicated to maximizing team effectiveness and work productivity. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator ready to give maximum effort to ensure success.

Overview

1
1
year of professional experience

Work History

Team Trainer

Chick-fil-A
12.2022 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained current knowledge of all team position requirements.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Mentored employees to improve performance, food safety, and customer service/satisfaction
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Runs the extra mile to insure productivity

Crew Lead

AMC
07.2022 - 12.2022
  • Established and enforced policies and procedures to maintain high standards of work.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Effectively Trained new and existing crew members to boost work productivity.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Cleaned and maintained tools, equipment and worksites.
  • Monitored team members to verify work quality and address concerns.
  • Developed and implemented process improvements to increase productivity.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Settled crew and customer disputes by addressing problems quickly and providing successful mediation.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.

Education

Woodlawn High School
Baltimore, MD
06.2023

Skills

  • Team Leadership
  • Performance Monitoring
  • Process Improvement
  • Cash Handling
  • Excellent Guest Service
  • 101% Dedication and Work Ethic
  • Active Learner
  • Reliable
  • Guest Satisfaction
  • Multi-Tasking Skill
  • Job Efficiency

Affiliations

ROTC

Student Aid Club

Additional Information

Coding Experience

Interested in Marketing

Learning Guitar

Musical Artist

Timeline

Team Trainer

Chick-fil-A
12.2022 - Current

Crew Lead

AMC
07.2022 - 12.2022

Woodlawn High School

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Romeo Walston