Antonio Hernandez
Bakersfield,CA
Summary
Recognized for exceptional customer service at Walmart, I excel in technical support and team collaboration. With a friendly attitude and calm demeanor, I efficiently manage tasks and maintain databases. My analytical thinking drives successful outcomes, ensuring quality and timely order processing. I thrive in fast-paced, dynamic environments, while also contributing to a positive, more efficient work environment.
Overview
1
1
year of professional experience
Work History
Walmart Online Grocery Pickup
Walmart
Bakesfield, California
07.2024 - Current
- In essence, as 'ATC,' I controlled the flow of traffic. If any customer or associate had any unanswered questions, they went to me. I made sure associates were on task, orders went out, and quality checking and staging for orders were done before their set hours.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with fellow associates, as well as management, to achieve certain deadlines or quotas.
- Recognized by management for providing exceptional customer service skills.
- Utilized technical skills to help customers not only online, but also in person.
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Some College (No Degree) - Electrical Engineering
Bakersfield College
BakersfieldSkills
- Customer service
- Technical support
- Team collaboration
- Critical thinking
- Data analysis
- Data entry
- Computer skills
- Friendly, positive attitude
- Calm under pressure
- Analytical thinking
- Remote office availability
Languages
American Sign Language
Limited
Spanish
Limited
English
Native/ Bilingual
Timeline
Walmart Online Grocery Pickup
Walmart
07.2024 - Current
Some College (No Degree) - Electrical Engineering
Bakersfield College
Similar Profiles
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Bryson LeLouisBryson LeLouis
Process Assistant MIT2 at Amazon LLCProcess Assistant MIT2 at Amazon LLC