Antonio Kennedy
Indianapolis,IN
Summary
Proven track record in enhancing delivery efficiency and customer satisfaction at KFC Trucking Logistics, showcasing exceptional route planning and customer service skills. Mastered various forklift types at Fed Ex Ground, significantly reducing accidents. Skilled in machine operation and maintenance, ensuring quality production at Carrier Commercial Service. Expert in transportation safety protocols and customer rapport, driving operational success.
Overview
21
21
years of professional experience
Work History
Transporter
KFC Trucking Logistics
Plainfield, IN
09.2017 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Forklift Operator
Fed Ex Ground
Indianapolis, IN
05.2009 - 08.2017
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Operated or tended automatic stacking, loading and packaging machines.
Machine Operator
Carrier Commercial Service
Indianapolis, IN
09.2003 - 04.2009
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Education
Associate Degree - Electrical Systems Technician
Lincoln College Of Technology
Indianapolis, IN08.2010
Diploma - General
Lew Wallace High School
620 E 10th Place 06.1991
Skills
First Aid Training
Customer rapport
Patient Transport
Customer Service
Transportation Safety Protocols
Vehicle maintenance knowledge
Safety Protocols
Load securing proficiency
Basic Mechanical Skills
Timeline
Transporter
KFC Trucking Logistics
09.2017 - 08.2024
Forklift Operator
Fed Ex Ground
05.2009 - 08.2017
Machine Operator
Carrier Commercial Service
09.2003 - 04.2009
Associate Degree - Electrical Systems Technician
Lincoln College Of Technology
Diploma - General
Lew Wallace High School