ERIN BURGESS
BRUNSWICK,GA
Summary
11 years of extensive experience in customer service and team management. Demonstrates strong skills in communication, scheduling, and training, with a proven track record of enhancing team efficiency and optimizing patient flow in healthcare settings. Passionate about leveraging advanced computer skills and innovative solutions to drive results and improve service delivery.
Overview
11
11
years of professional experience
Work History
Transporter
Southeast Georgia Health System
10.2023 - Current
- Safely transport patients to various locations, ensuring timely and efficient service delivery.
- Efficiently transport patients to designated areas, ensuring comfort and safety. Collaborate with healthcare teams to optimise patient flow and enhance overall care experience.
Assistant Store Manager
Dollar General
03.2015 - 09.2023
- Managed shifts, ensured accurate register balances, organized paperwork efficiently
Manager
McDonald's
02.2014 - 03.2015
- Managed shifts, ensured accurate cash handling, improved team efficiency through effective leadership
- Led shift operations, ensuring efficient service delivery and accurate cash handling. Implemented streamlined processes, reducing customer wait times and boosting overall satisfaction.
Education
Glynn Academy
Brunswick, Ga04.2009
Skills
- Management (Expert), Inventory (Expert), Scheduling (Skillful), Training (Expert), Sales (Experienced), Typing (Experienced), Communication (Expert), Customer service (Expert), Leadership (Expert), Supervising (Expert), Food service (Expert), Guest services (Expert), Cash register (Expert), Computer skills (Experienced), Hotel experience (Beginner)
- First aid training
- Customer rapport
- Patient transport
- Customer service
- Transportation safety protocols
- Problem resolution
- Excellent communication
- Patient communication
- Transportation
- Linens management
- Problem-solving
- Attention to detail
- Time management
- Problem-solving abilities
LANGUAGES
English (Highly proficient).
Timeline
Transporter
Southeast Georgia Health System
10.2023 - Current
Assistant Store Manager
Dollar General
03.2015 - 09.2023
Manager
McDonald's
02.2014 - 03.2015
Glynn Academy
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