Antonio Lezama
Jamaica,NY
Summary
Adept at route planning and known for exceptional reliability, I leveraged my problem-solving skills at DoorDash to ensure timely deliveries and maintain customer satisfaction. My experience as an Interpreter Volunteer showcases my tech-savviness and ability to handle sensitive information, underscoring my adaptability and professional demeanor in diverse roles.
Overview
4
4
years of professional experience
Work History
Dasher
DoorDash
Brooklyn, NY
07.2020 - 12.2024
- Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
- Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
- Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
- Ensured proper handling of food items throughout the entire delivery process.
- Carried food in insulated bags to maintain hot or cold temperature.
- Provided friendly customer service while interacting with customers during deliveries.
Interpreter Volunteer
NYC Board of Elections
Queens, NY
11.2024 - 11.2024
- Facilitated conversations between non-English speaking individuals by providing verbal translations.
- Responded quickly and appropriately to any issues that arose during an interpreting session.
- Maintained confidentiality when dealing with sensitive information or topics.
- Translated spoken words simultaneously orally or using hand signs, maintaining message content and style.
Busser
Jameson's
New York, NY
03.2024 - 03.2024
- Observed tables to tend to guest needs and identify customer service opportunities.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Bussed and reset tables in an orderly fashion.
Education
High School Diploma -
Williamsburg Preparatory High School
Brooklyn, NY06-2019
Bachelor of Arts - Media Studies
Hunter College
New York, NYSkills
- Route planning expertise
- Reliability and punctuality
- Environmental consciousness
- Professional appearance
- Cash handling proficiency
- Tech-savviness
Timeline
Interpreter Volunteer
NYC Board of Elections
11.2024 - 11.2024
Busser
Jameson's
03.2024 - 03.2024
Dasher
DoorDash
07.2020 - 12.2024
High School Diploma -
Williamsburg Preparatory High School
Bachelor of Arts - Media Studies
Hunter College