Antonio Lockhart, RN-BC
Summary
Clinical IT professional with over 20 years of combined experience in system administration, support, and nursing. Able to lead multiple teams to exceed business goals using technical solid and applications knowledge of various platform tools and technologies. Exceptionally detail-oriented with the ability to think critically, analyze data, and assess the quality of clinical documentation.
Overview
20
20
years of professional experience
1
1
Certification
Work History
IT Department director
VCU Health
Richmond, VA
03.2020 - Current
- Led interdisciplinary teams through the implementation and conversion from a Cerner Millennium site to an Epic electronic health system including the direct management of the Cupid, Radiant, Beaker, Beacon, Research, and Phoenix applications.
- Increased department efficiency by streamlining processes and implementing various new technologies.
- Enhanced interdepartmental communication by establishing clear channels and promoting collaboration among teams.
- Managed relationships with key stakeholders, fostering trust and collaboration between departments and external partners.
- Developed business continuity policies/procedures and assisted with the design of hardware infrastructure requirements for disaster recovery plan.
- Reduced operational costs through strategic budget management and resource allocation.
- Set scheduled, delegated assignments and monitored performance against goals.
- Implemented best practices in change management to effectively lead organizational transformations.
- Oversaw the successful completion of major projects, ensuring they were delivered on time and within budget.
- Ensured compliance with industry regulations by developing robust policies and procedures for staff adherence.
- Cultivated strong partnerships both internally and with external vendors through effective relationship management and stakeholder engagement efforts.
IT Applications Manager
VCU Health
Richmond, VA
08.2018 - 03.2020
- Responsible for leading a 25-person team of System Administrators and Clinical Application Analysts that supported over 80 IT ancillary applications for a large academic health system.
- Led continuous improvement initiatives that resulted in enhanced system stability and faster issue resolution times.
- Directly supported multiple clinical service lines including Cardiology, Endoscopy, Pulmonary, Transplant, Pharmacy, Radiology, OR, ED, and Enterprise Imaging.
- Managed the full lifecycle of application development, from initial planning to final implementation and support.
- Worked directly with IT leadership and our business partners to develop and meet both the organization's operational and strategic goals.
- Partnered with stakeholders to gather requirements and translate them into functional specifications for software development projects.
- Maintained compliance with industry regulations by implementing robust security protocols across all applications.
- Maintained hardware and software license agreements for several critical applications.
- Evaluated emerging technologies for potential integration into existing systems, recommending improvements when applicable.
- Negotiated contracts with vendors, ensuring cost-effective solutions while maintaining high standards of quality and service delivery.
- Managed life cycle replacement of hardware and software.
- Provided end-user training on new applications, ensuring seamless adoption and improved productivity.
- Ensured successful completion of multiple concurrent projects by effectively allocating resources based on priorities.
Senior Clinical Applications Analyst
Children's Hospital Of Richmond At VCU
Richmond, VA
07.2016 - 08.2018
- Team leader of the clinical applications team responsible for all Meditech electronic health record (EHR) related projects.
- Facilitated all projects directed toward EHR optimization and ancillary applications while maintaining full compliance with applicable regulations and standards
- Increased efficiency of medical staff with comprehensive training programs on the use of clinical applications.
- Managed and developed staff to complete objectives to meet both business and strategic goals
- Reduced errors in data entry by designing user-friendly interfaces for clinical applications.
- Developed the facility's change management process and facilitated Steering Committee meetings related to EHR-related system changes and development
- Managed project timelines and budgets effectively, delivering improvements to the clinical applications within agreed-upon constraints.
- Primary resource for resolving complex problems and meeting client needs related to EHR and ancillary applications
- Assisted with the recruitment, hiring, and provision of personalized development plans for staff to continue effectively achieving organizational goals.
- Evaluated new technologies and software solutions to determine their potential benefits for improving clinical application systems.
- Conducted thorough testing and validation of updated features, ensuring smooth implementation without disruption to daily operations.
- Mentored junior analysts, providing guidance on best practices for managing and maintaining clinical application systems effectively.
Clinical Nurse Informaticist
Children's Hospital Of Richmond At VCU
Richmond, VA
04.2014 - 07.2016
- Hired to lead the implementation of Meditech's clinical information systems for the hospital's inpatient and outpatient population.
- Directed all phases of the System Development life cycle for the hospital's clinical applications, including workflow analysis, requirements gathering, design, building, and testing.
- Streamlined productivity by leading the conversion from a paper record to an electronic medical record format
- Contributed to the development of organizational strategic plans, incorporating nursing informatics initiatives designed to improve overall patient care delivery.
- Supported quality improvement initiatives by analyzing data from various sources to identify trends, areas for improvement, and best practices.
- Completed system design and build for Meditech Clinical Applications including Order Entry, Pharmacy, Nursing Documentation, Scanning and Archiving and Physician Documentation.
- Created and wrote policies and procedures for clinical workflows changed by EHR implementation.
- Reduced medication errors by leading the implementation of barcode scanning technology for medication administration.
- Creating the curriculum and leading training sessions for interdisciplinary staff to teach new EHR go-live initiatives.
- Evaluated new technologies for potential application within the organization's clinical workflows, ensuring alignment with strategic objectives and budgetary constraints.
- Conducted thorough assessments of existing processes and technologies, identifying areas for improvement and making data-driven recommendations for change.
- Improved patient care by implementing evidence-based nursing informatics practices in clinical settings.
- Streamlined clinical workflows by creating user-friendly documentation templates for nurses and other healthcare professionals.
Applications Analyst
VCU Health
Richmond, VA
08.2011 - 04.2014
- Provided production support for Cerner Solutions, including hardware maintenance, troubleshooting, and system monitoring.
- Leveraged data analytics tools to identify trends and make informed recommendations for improving application functionality and performance.
- Boosted application reliability by conducting thorough testing and implementing rigorous quality assurance protocols.
- Increased end-user satisfaction by providing timely support and resolving technical issues promptly.
- Improved application performance by conducting thorough analysis and identifying areas for optimization.
- Cultivated strong relationships with key stakeholders, fostering open communication channels that facilitated efficient problem solving.
Registered Nurse
VCU Health
Richmond, VA
12.2004 - 08.2011
- Staff nurse that worked in the Progressive and Intensive Care units caring for multiple patient populations including Trauma, Orthopedics, and Neurosurgery.
- Worked with Surgical Trauma and Neuroscience ICU patients at a Level 1 Academic Medical Center.
- Unit Champion and a super user for electronic health record workflows and staff training.
- Worked with multiple critical care therapies, including monitoring patients on ventilators, pressure line monitoring, ventriculostomies, and numerous pharmacological drips.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Education
Master of Science - Nursing Informatics
Walden University
Minneapolis, MN2018
Post-Baccalaureate Certification in Information Systems -
Virginia Commonwealth University
Richmond, VA2016
Bachelor of Science - Nursing
Virginia Commonwealth University
Richmond, VA2004
Skills
- Electronic Health Record (Epic, Cerner, Meditech)
- Customer Relationship Management
- Project Management
- Systems and software expertise
- Staff Development
- Risk Mitigation
- Budget Development
- Performance Optimization
- Customer Service
- Problem-Solving
- Relationship building and management
- Vendor Relationship Management
Certification
- Informatics Nursing Board Certification from The American Nurses Credentialing Center (ANCC)
- Epic EpicCare Ambulatory Certification from Epic University Credentialing
Timeline
IT Department director
VCU Health
03.2020 - Current
IT Applications Manager
VCU Health
08.2018 - 03.2020
Senior Clinical Applications Analyst
Children's Hospital Of Richmond At VCU
07.2016 - 08.2018
Clinical Nurse Informaticist
Children's Hospital Of Richmond At VCU
04.2014 - 07.2016
Applications Analyst
VCU Health
08.2011 - 04.2014
Registered Nurse
VCU Health
12.2004 - 08.2011
Master of Science - Nursing Informatics
Walden University
Post-Baccalaureate Certification in Information Systems -
Virginia Commonwealth University
Bachelor of Science - Nursing
Virginia Commonwealth University