Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Antonio Luna

Houston

Summary

Proven leader at Chick-fil-A, skilled in fostering teamwork and collaboration while driving quality improvement. Excelled in building a cohesive, diverse team, enhancing problem-solving capabilities, and elevating staff performance. Achieved significant progress towards organizational goals through effective people management and attention to detail.

Overview

4
4
years of professional experience

Work History

Shift Leader

Chick-fil-A
02.2025 - Current

Team Leader

Chick-fil-A
11.2021 - 09.2024
  • Set performance expectations for the team, monitoring progress towards restaurant goals and providing feedback as needed.
  • Kept team members active by delegating responsibilities according to their individual strengths and areas of expertise.
  • Managed conflict resolution among team members, encouraging a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Associate of Science - Criminal Justice

University of Houston - Downtown
Houston, TX
05-2028

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Staff training
  • Team supervision
  • People management
  • Quality improvement

Languages

English
Spanish

Timeline

Shift Leader

Chick-fil-A
02.2025 - Current

Team Leader

Chick-fil-A
11.2021 - 09.2024

Associate of Science - Criminal Justice

University of Houston - Downtown

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Antonio Luna