ANTONIO MENDEZ
Queens,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills with over 10 years higher up experience in security work. I have great attention to detail and excellent communication skills with the ability to remain calm in high pressure situations and interactions with difficult customers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Asset Protection Specialist
Best Buy
Long Island City, NY
10.2014 - Current
- Detained shoplifters, following local laws and company policies governing apprehensions
- Produced well-written reports detailing shoplifting and attempted theft
- Reviewed CCTV footage to obtain evidence of theft
- Completed patrols of store aisles to provide visible deterrent and check for criminal activity
- Maintained safety and security of premises, visitors and employees
- Identified potential shoplifters and alerted management.
Security Guard
Self-employeed
Richmond Hill, NY
03.2012 - Current
- Administered crowd control and broke up disturbances without appearing threatening or intimidating
- Verified IDs for legal age prior to admission into premises
- Guarded, patrolled and monitored premises to prevent theft, violence or infractions of venue rules
- Inspected each person to check for weapons or contraband before entering premises
- Patrolled crowds during events to preserve order and promote security
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Cadet
Best Buy, Geek Squad
Long Island City, NY
01.2019 - 05.2021
- Delivered, set up and installed home theater technology systems for residential customers
- Installed mounting equipment, concealed wires within walls and programmed remotes
- Repaired Electronic equipment with new parts and replaced inoperable items
- Maintained clean tools, test equipment and work vehicles
- Filled out work orders, repair logs and maintenance plans to document work completed
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Fluent in English and Spanish aiding in an array of customer's needs.
Skills
- Strong work ethic
- Exceptional interpersonal skills
- Working effectively unsupervised
- Quick learner
- Attention to detail
- Excellent communication skills
- Remaining calm in high-pressure situations
- Customer service
- Fluent in English and Spanish
- CCTV surveillance
- Crowd control
- Incident Reporting
- Conflict de-escalation
- Emergency response
Certification
NYS Department of State Division of licensing services, 10011805066, 04/14/2026
Timeline
Cadet
Best Buy, Geek Squad
01.2019 - 05.2021
Asset Protection Specialist
Best Buy
10.2014 - Current
Security Guard
Self-employeed
03.2012 - Current