Antonio Miranda Jr
Austin,TX
Summary
Proven leader at Walmart Supercenter and Murphy USA, adept in forklift operation and fostering team collaboration. Excelled in enhancing customer satisfaction and streamlining inventory processes, significantly contributing to business growth. Demonstrates a goal-oriented mindset and exceptional merchandising techniques, ensuring operational excellence and efficiency.
Overview
17
17
years of professional experience
Work History
CAP 1 Associate
Walmart Supercenter
02.2023 - Current
- Exceeded performance expectations consistently, receiving recognition from management for dedication to excellence.
- Assisted in reducing shrinkage by conducting regular audits and addressing discrepancies.
- Streamlined inventory processes by implementing new organization methods in the backroom storage area.
- Enhanced customer satisfaction by providing efficient and accurate inventory management.
- Consistently met productivity goals, completing assigned tasks within required timeframes.
- Increased overall efficiency through effective time management and prioritization of tasks on the sales floor.
- Improved team collaboration by effectively communicating with coworkers and supervisors.
- Participated in continuous improvement initiatives aimed at enhancing overall store performance.
Assistant Manager/ Manager
Murphy USA
06.2021 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Assistant Manager/ Coach
Walmart Supercenter
06.2010 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Machine Operator/ Forklift
Rehrig Pacific
04.2008 - 06.2010
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
Education
GED - Basics
Genoa-kingston High/ Rochelle Vocational
Genoa, IL/ Rochelle IL1982
Skills
- Punctuality
- Goal-oriented mindset
- Stock replenishment
- Product display
- Merchandising techniques
- Loading and unloading
- Customer support
- Product stocking
- Pallet jack operation
- Forklift operation
- Product rotation
- Merchandise staging
- Truck unloading
Languages
English, Spanish
Native or Bilingual
Timeline
CAP 1 Associate
Walmart Supercenter
02.2023 - Current
Assistant Manager/ Manager
Murphy USA
06.2021 - 02.2023
Assistant Manager/ Coach
Walmart Supercenter
06.2010 - 06.2021
Machine Operator/ Forklift
Rehrig Pacific
04.2008 - 06.2010
GED - Basics
Genoa-kingston High/ Rochelle Vocational
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