Overview
Work History
Education
Skills
Timeline
Cashier

Antonio Morales

Staten Island,NY

Overview

8
8
years of professional experience

Work History

Cashier

Shoe Carnival
Dover, DE
07.2020 - 07.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Removed trash, swept and mopped floors for professional appearance.
  • Trained new cashier team members in customer service and money handling processes.
  • Retrieved items for customers and verified prices.
  • Performed cash, card and check transactions to complete customer purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved perfect attendance and on-time record.
  • Tracked stock using company inventory management software.
  • Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Manager

Perdue
Dover, DE
01.2020 - 06.2022
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Carefully packaged finished products and prepared for shipment.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems.
  • Documented production information via daily system logs and discussed issues with management.
  • Calibrated and repaired machinery and equipment.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Transported products with electric pallet jack to prepare for shipping.
  • Scanned boxes and tagging stock with warehouse labels.
  • Used pallet jacks, hand trucks and cranes to move merchandise.
  • Loaded products onto pallet.
  • Transported items to delivery pallets using electric pallet jack.
  • Transported goods from racks, shelves and vehicles via forklift and pallet jack.

Sales Associate

Perdue
Dover, DE
01.2018 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Sales/Floor Associate

Goodwill
Dover, DE
01.2016 - 01.2018
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Alerted customers to upcoming sales events and promotions.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

No Degree -

Delaware Technical Community College
Dover, DE

High School Diploma -

Caesar Rodney High School
Camden, DE
06.2018

Skills

  • Signing and Pricing
  • Critical Thinking
  • Carts Collection
  • Constructive Feedback
  • Willing to Learn
  • Merchandise Packaging
  • Teamwork and Collaboration
  • Loading and Unloading
  • Inventory Stocking
  • Product Stocking and Rotation
  • Machinery Upkeep
  • Time Management
  • Customer Experience
  • Customer Service
  • Electric Pallet Jacks
  • Managing Employee Relations

Timeline

Cashier

Shoe Carnival
07.2020 - 07.2022

Manager

Perdue
01.2020 - 06.2022

Sales Associate

Perdue
01.2018 - 01.2020

Sales/Floor Associate

Goodwill
01.2016 - 01.2018

No Degree -

Delaware Technical Community College

High School Diploma -

Caesar Rodney High School
Antonio Morales