ANTONIO MORALES
Brooklyn,USA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Analytical Linguist
Metlang
01.2025 - Current
- Handled electronic equipment designed to intercept foreign transmissions or broadcasts.
- Carefully noted eye contact, stress responses and other features while speaking to individuals to assess potential threats.
- Performed document exploitation by scanning, researching and analyzing foreign documents for key information.
- Performed linguistic annotations for variety of NLP projects
- Translated and reviewed foreign language documents and identified and extracted information.
- Briefed supervisor regularly to strengthen awareness of project activities, help teams meet deadlines and coordinate strategies for dealing with unforeseen challenges.
Food And Merchandise Team Lead
Madison Square Garden Company
08.2023 - Current
- Routinely analyze performance metrics to assess the effectiveness of business practices in light of corporate goals and implement adjustments necessary drastically increase day-to-day sales.
- Facilitate detailed sales training workshops for staff on suggestive selling techniques to enhance team cohesion and client support effectiveness.
- Establish mutually beneficial working relationships with external vendors to secure competitive pricing and discounts, acquiring an increased ROI.
Concession Associate
Madison Square Garden Company
08.2021 - 08.2023
- Create and nurture effective working relationships with customers, guaranteeing satisfaction while consistency exceeding all sales goals and established productivity benchmarks.
- Execute multi-faceted team projects by delegating, planning, and prioritizing work to ensure quick and efficient service times.
- Assist a high volume of customers while simultaneously handling a cash and credit card transactions through POS systems.
Sales Associate
Modell’s Sporting Goods
05.2020 - 09.2020
- Anticipate client needs to guide customers through personalized recommendations with a high level of product knowledge.
- Proactively set up visual displays throughout the store to uphold specific company standards for merchandise presentation.
- Appropriately prioritize work to respond to constantly changing needs and urgent situations in a timely manner.
Usher, Lobby Attendant, and Ticket Taker
On Stage At Kingsborough
10.2018 - 01.2020
- Exude a calm and professional demeanor while addressing escalated issues and determining the appropriate next steps to resolve them.
- Demonstrate ability to work in fast paced environments and manage high volume work loads with ease and accuracy.
- Quickly analyze customer issues and provide effective resolutions in a timely manner to avoid escalation.
Education
Bachelor of Arts - International Studies
City College of New York
New York, NY06.2023
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College
Brooklyn, NY06.2020
High School Diploma -
New Visions Charter High School For The Humanities
Brooklyn, NY06.2018
Skills
- Fluent Spanish Speaker
- Visual Merchandising
- POS Systems
- Customer Relations
- Closing Procedures
- Overstock Management
- Employee Performance Reviews
- Corrective Actions
- Performance Metrics & KPIs
- Professional Training & Development
- Task Delegation
- Inventory Management
- Cross-Functional Collaboration
- Language assessment
- Translation expertise
- Forensic linguistics
- Discourse analysis
- Phonetic transcription
- Language documentation
Certification
- NYC Food Handlers Certificate
- Alcohol Control
- Sexual Harassment
- Credit and Debit Card Handling
- Diversity and Inclusion
- DEA Security Clearance
Timeline
Analytical Linguist
Metlang
01.2025 - Current
Food And Merchandise Team Lead
Madison Square Garden Company
08.2023 - Current
Concession Associate
Madison Square Garden Company
08.2021 - 08.2023
Sales Associate
Modell’s Sporting Goods
05.2020 - 09.2020
Usher, Lobby Attendant, and Ticket Taker
On Stage At Kingsborough
10.2018 - 01.2020
Bachelor of Arts - International Studies
City College of New York
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College
High School Diploma -
New Visions Charter High School For The Humanities
Similar Profiles
Tracy MeiTracy Mei
Taishanese/Toishanese/Cantonese/Mandarin Analytical Linguist at MetlangTaishanese/Toishanese/Cantonese/Mandarin Analytical Linguist at Metlang
Evelyn LarkEvelyn Lark
Goverment Agency| Analyst at MetlangGoverment Agency| Analyst at Metlang
Elizabeth SalinasElizabeth Salinas
Spanish Analytic Linguist at MetlangSpanish Analytic Linguist at Metlang
Yasmine DarmanieYasmine Darmanie
Sales and Service Associates at Popular BankSales and Service Associates at Popular Bank
Nazarii KupchakNazarii Kupchak
Immigration Paralegal at Law Offices of Robert Bond Esq. LLCImmigration Paralegal at Law Offices of Robert Bond Esq. LLC