Antonio Noonan
Auburn,MA
Summary
I am a driven Bilingual Pharmacy Technician with proven track record and success in building strong relationships with patients, clients and team members. I am Detail-oriented with a commitment to maintaining high-quality assurance and detail when filling prescriptions, communicating with healthcare professionals/insurance companies, and documenting information, records, and data.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Stop And Shop Pharmacy
Shrewsbury, MA
10.2018 - Current
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Counted and labeled prescriptions with correct item and quantity.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Sales Representative
Boundless Energy
Marlborough, MA
09.2021 - 12.2021
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and mentored new sales representatives.
- Organized sales paperwork, presented proposals and finalized contracts.
Front End Supervisor
Stop And Shop Supermarket
Shrewsbury, MA
09.2014 - 03.2021
- Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
- Submitted reports to senior management to aid in business decision-making and planning.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Compiled and maintained monetary and non-monetary reports and records
Education
BBA - Business Administration And Management
Worcester State University
Worcester, MA05.2023
Skills
- Bilingual (English/Spanish)
- Detail-Oriented
- Customer Service
- Recordkeeping and Documentation
- Relationship and Team Building
- Proficient in Microsoft Word, Excell, Powerpoint , and Outlook
- Interpersonal communications
- Attention to Detail
- Dependable and Punctual
Certification
- CPhT - Certified Pharmacy Technician
- Black Belt in Ken-Ryu Kenpo Karate
- First Aid/CPR Certified
- Certified Babysitter
Timeline
Sales Representative
Boundless Energy
09.2021 - 12.2021
Pharmacy Technician
Stop And Shop Pharmacy
10.2018 - Current
Front End Supervisor
Stop And Shop Supermarket
09.2014 - 03.2021
BBA - Business Administration And Management
Worcester State University
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