Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Lead
SRS Distribution
10.2022 - Current
Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
Streamlined order processing for faster turnaround times and increased customer satisfaction.
Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
Enhanced employee productivity with comprehensive training programs and performance evaluations.
Managed team of warehouse personnel, delegating tasks effectively to optimize workflow.
Optimized space utilization within warehouse by regularly reorganizing storage layouts based on inventory needs.
Warehouse Supervisor
Alside Supply Center
01.2022 - 09.2022
Supervised shipping and receiving, distribution, and workplace safety.
Supervised warehouse operations by managing employees during shifts.
Completed daily operations on time and maintained high standards of accuracy.
Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Worked with manager on warehouse organization to help increase sales productivity by 10%
Operated warehouse material handling equipment correctly to move loads
Performed troubleshooting to resolve issues with equipment, devices and products
Improved warehouse efficiency by implementing new inventory management systems and processes.
Sales and Service Representative
Alside Supply Center
12.2017 - 01.2022
Drove team revenue totals by bringing in top sales numbers.
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Surpassed sales objectives several consecutive years by cultivating productive client partnerships
Evaluated inventory and delivery needs and optimized strategies to meet customer demands
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue
Managed over 50 customer calls per day
Managed over 30 customer accounts
Server
Chili's
04.2016 - 12.2017
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Top 5 in sales and customer satisfaction rating (G.E.M).
Increased sales significantly by upselling higher-end products to customers
Paraprofessional
Highland Park School District
09.2011 - 12.2017
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Prepared instruction materials, constructed bulletin boards and set up work areas.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Tailored lesson plans for students with emotional and cognitive disabilities (1-on-1)
Reported on student progress, behavior and social skills to parents