ANTONIO ORTIZ
Hawthorne,CA
Summary
Dynamic operations supervisor with a proven track record at NORFLEX INC, excelling in team leadership and conflict resolution. Enhanced operational efficiency through process improvements and training programs, achieving high customer satisfaction. Skilled in regulatory compliance and staff evaluation, fostering a collaborative environment that drives productivity and quality.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
7
7
years of professional experience
Work History
Supervisor of Operations
NORFLEX INC
2023.10 - 2024.11
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Warehouse Supervisor
SODISA
2022.07 - 2023.08
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Oversaw daily operations and shipping and handling processes.
- Kept detailed records of inventories and merchandise inventory transactions.
- Operated warehouse material handling equipment correctly to move loads.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
Cabuyero TAMSA
CICE SA DE CV
2017.11 - 2020.12
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Equipment Control Supervisor
CICE SA DE CV
2020.03 - 2020.08
- Managed a team of technicians, providing training and support to ensure optimal performance.
- Improved communication between departments by implementing standardized reporting methods and tools.
- Conducted thorough audits on control systems to identify inefficiencies and recommend solutions.
- Enhanced operational efficiency by implementing effective control systems and processes.
Education
Industrial Enginer - Production And Quality
Higher Tecnological Institute of Alvarado Veracruz
Alvarado, Veracruz, Mexico07.2022
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Quality assurance
- Goal setting
- Maintenance oversight
- Coaching and mentoring
- Project management
- Staff evaluation
- Safety procedures
- Verbal and written communication
- Program planning
- Facilities inspection
- Regulatory compliance
Languages
Spanish
Native or Bilingual
English
Professional Working
Hobbies
Play american football.
Spending quality time whit my family.
Listen músic.
Watch televisión.
Timeline
Supervisor of Operations
NORFLEX INC
2023.10 - 2024.11
Warehouse Supervisor
SODISA
2022.07 - 2023.08
Equipment Control Supervisor
CICE SA DE CV
2020.03 - 2020.08
Cabuyero TAMSA
CICE SA DE CV
2017.11 - 2020.12
Industrial Enginer - Production And Quality
Higher Tecnological Institute of Alvarado Veracruz