ANTONIO OWENS
Bowling Green,KY
Summary
Dynamic leader with a proven track record at KOBELCO ALUMINUM, enhancing team performance and customer satisfaction through expert coaching and conflict resolution. Skilled in streamlining operations and fostering a collaborative environment, I excel in team development and problem-solving, significantly improving operational efficiency.
Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing operational needs. Proficient in process improvement, resource management, and conflict resolution.
Overview
49
49
years of professional experience
Work History
Supervisor of Operations
KOBELCO ALUMINUM
09.2019 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Team Leader
Akebono
03.1999 - 09.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Store Manager
Tractor Supply Company
08.1992 - 03.1999
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Operations NCO
Army
10.1975 - 08.1992
- Improved operational efficiency by streamlining processes and implementing best practices.
- Evaluated personnel performance regularly, providing constructive feedback and recommending appropriate recognition or disciplinary actions as needed.
- Optimized resource allocation, utilizing personnel strengths to maximize overall team effectiveness.
- Streamlined administrative workflows by automating manual processes using available technology tools.
- Conducted thorough after-action reviews following exercises or missions, identifying areas for improvement and implementing necessary changes to enhance future performance.
- Led physical fitness training sessions, promoting a healthy lifestyle among team members while improving overall unit readiness levels.
Education
High School Diploma -
BARDSTOWN HIGH
Bardstown, KY05-1975
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Coaching and mentoring
- Recruitment and hiring
- Decision-making
- Problem-solving
Timeline
Supervisor of Operations
KOBELCO ALUMINUM
09.2019 - Current
Team Leader
Akebono
03.1999 - 09.2019
Store Manager
Tractor Supply Company
08.1992 - 03.1999
Operations NCO
Army
10.1975 - 08.1992
High School Diploma -
BARDSTOWN HIGH
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