Antonio Pantoja
Odenville,AL
Summary
I did a lot of volunteer work and helping clean up cars around my house and around my grandmothers neighborhood from the age of 10 to the age of 16, once I turned 16 I decided to give my hand at polishing and cutting paint and I loved it! I would get home from band practice and immediately get to detailing my fathers car and whoever else's car needed washed, I have made it my passion to the point that's all I want to do! I've been working at Alpha Automotive for roughly a year in the detail shop as the detail shop manager and I'm currently looking to expand my horizon and further my career in another company!
Overview
8
8
years of professional experience
Work History
Technician
All American Ford
Springville, AL
11.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Obtained Ford certifications through ford service training centers.
Detail Manager
Alpha Automotive
Odenville, AL
07.2021 - 11.2021
- Oversaw inventory, equipment maintenance and bay cleaning.
- Set procedures for protecting vehicle interiors through use of dyes, paints and waxes.
- Inspected finished work to verify employee compliance with detailing standards.
- Built reputation for comprehensive detail work covering bodies, interiors and engine compartments.
- Trained detail team to deliver best possible service to customers with quality work.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Team Member
Mercedes Benz U.S. International
Vance, AL
06.2020 - 07.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved issues quickly to maintain productivity goals.
Sales Associate
Wilson’s Leather
Leeds, AL
02.2017 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
ASE - Automotive Mechanics
T.A. Lawson State Community College
Birmingham, AL12.2021
Skills
- Managing Operations and Efficiency
- Maintaining Clean Work Areas
- Vehicle Inspection
- Chemical Cleaners
- Hazardous Chemicals
- Materials Storage
Timeline
Technician
All American Ford
11.2021 - Current
Detail Manager
Alpha Automotive
07.2021 - 11.2021
Team Member
Mercedes Benz U.S. International
06.2020 - 07.2021
Sales Associate
Wilson’s Leather
02.2017 - 06.2020
ASE - Automotive Mechanics
T.A. Lawson State Community College