Experienced administration professional, providing crucial support to executives, managers, and other employees by handling tasks like scheduling, correspondence, and office equipment to ensure smooth office operations.
Overview
10
10
years of professional experience
Work History
Administrative Specialist
IST Management Services Inc
02.2022 - 01.2025
Handling phone calls, messages, emails, and processing all inbound and outbound mail
Maintaining accurate and organized records, files, and databases
Logging and filing mail and reports
Preparing reports, presentations, and other documents
Overseeing office functions, managing office supplies and office equipment such as copiers to ensure a functional workspace
Assisting with various projects, tasks, and initiatives
Prepare conference rooms and kitchens, if required, including setting up coffee and meals for client meetings
Managing calendars, scheduling meetings and appointments, and coordinating travel arrangements
In some roles, greeting visitors, answering phones, and handling mail
Respond to customer inquiries and provide information about products and services
Tennis Court Maintenance Attendant
Boca Country Club
03.2015 - 05.2020
Prepare tennis courts for play by 7:45 a.m
By brushing courts each morning and afternoon
Roll courts when needed
Maintain general cleanliness of tennis court grounds
Conduct proper maintenance to tennis courts when needed
Greet guests and members immediately with a sincere and friendly welcome and respond to guest requests, comments, and concerns in a timely manner
Responsible for monitoring product inventory in order to minimize the loss of resort property
Guide guests and members to assigned tennis courts
Listen to messages left on phone and write down messages
Answer phone calls and respond to messages
Education
Bachelor of Arts - Criminal Justice
Florida Atlantic University
Boca Raton, FL
12.2019
Associate in Arts -
Broward College
Coconut Creek, FL
08.2015
Skills
Bilingual Spanish and English
Strong organizational skills
Excellent communication skills
Proficiency in Microsoft Office Suite
Good problem-solving skills
Attention to detail
Ability to work independently and as part of a team
Computer proficiency
Customer service
Mail sorting and distribution
Scanning and copying
Positive attitude
Timeline
Administrative Specialist
IST Management Services Inc
02.2022 - 01.2025
Tennis Court Maintenance Attendant
Boca Country Club
03.2015 - 05.2020
Associate in Arts -
Broward College
Bachelor of Arts - Criminal Justice
Florida Atlantic University
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