Professional Summary
Overview
Work History
Education
Skills
Timeline

Antonio Pizarro

J.P. Morgan Asset Management
Elgin,IL
5
years of professional experience

Self-motivated IT Support Technician with a proven track record in resolving technical issues efficiently. Experienced in Collaborating with cross-functional teams to enhance processes and deliver exceptional client support.

Work History

Assets Remittance Coordinator

7 Months
J.P. Morgan Asset Management | 01.2026 - Current
  • Demonstrated self-motivation by completing tasks without supervision.
  • Collaborated with team members to achieve goals in fast-paced settings
  • Contributed to team projects while managing independent responsibilities
  • Quickly learned new processes and adapted to changing environments.

IT Support Technician L2

3 Years 8 Months
Avatara IT Platform Management | 05.2022 - 01.2026
  • Diagnosed and resolved network connectivity problems efficiently to maintain user productivity.
  • Provided technical support for hardware and software issues, ensuring minimal downtime.
  • Implemented system updates and patches, enhancing security measure across platforms.
  • Collaborated with cross-functional teams to streamline IT processes and improve service delivery.

IT Software Support Technician

6 Months
Avatara IT Platform Management | 11.2021 - 05.2022
  • Provided technical support for software applications, resolving user issues efficiently.
  • Assisted in troubleshooting hardware and software problems to enhance system performance
  • Documented support processes and created user guides to streamline operations
  • Collaborated with cross-functional teams to identify and implement process improvements

Education

Bachelor of Science - Computer Engineering

Southern Illinois University, Edwardsville | Edwardsville, IL | 12-2019
  • Deans List [2015-2019]

Google IT Infrastructure | Computer And Information Systems

NPower TRech Fundamentals | St Louis, MO | 07-2021

Skills

Project Coordination
Project assistance
Data analysis Client coordination
Multitasking and organization
Operating system troubleshooting [Windows/Mac]

Timeline

Assets Remittance Coordinator

J.P. Morgan Asset Management
01.2026 - CurrentRead More

IT Support Technician L2

Avatara IT Platform Management
05.2022 - 01.2026Read More

IT Software Support Technician

Avatara IT Platform Management
11.2021 - 05.2022Read More

Google IT Infrastructure

Read More

Southern Illinois University, Edwardsville

Bachelor of Science from Computer Engineering
Read More

NPower TRech Fundamentals

Read More

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Antonio Pizarro