ANTONIO REED

• Enhanced company reputation and assure client satisfaction by focusing on improving Quality.
• Addressed associate needs to assure success
• Worked in conjunction with operation supervisor to implement best practice
• Focused on Net Product Loss in Salvage thru an emphasis on accuracy of inspection and process management
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Motivated and trained employees to maximize team productivity.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
• Enhanced software quality by conducting thorough testing and identifying areas for improvement.
• Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
• Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
• Reduced defect rates through meticulous inspection and proactive identification of potential issues.
• Improved product quality by implementing rigorous testing procedures and identifying areas for improvement.

Train new team members to apply industry best practices and air field safety protocols at all times

• Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services
• Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures
• Delegated tasks and supervised crew during loading unloading and staging of cargo to achieve smooth and transitions. Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over (20) daily flights.
• Managed new employee orientation training process for more than 500 employees each year.