Antonio Rodriguez
Dallas,TX
Summary
Punctual key holder offers top skills in customer service and cash handling paired with outstanding multitasking and communication abilities. Responsible and mature individual with several years of experience enhancing store operations. Recognized for exceeding expectations and building customer loyalty.
Overview
15
15
years of professional experience
Work History
Courier
Linebarger Goggan Blair & Sampson
Dallas, TX
11.2018 - Current
- Adjusted routes in real-time based on traffic conditions or customer requests.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Coordinated parcel delivery using strong time management skills.
- Send payoff letters to title company,
- Handled undeliverable mail in accordance with established procedures.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Delivered packages to post offices, businesses, and residences utilizing company vehicle.
- Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
Key Holder Supervisor
Boot Barn
Grand Prairie, TX
02.2021 - 02.2025
- Partnered with store leadership team to learn and understand management processes and reports.
- Trained, managed and motivated employees to promote professional skill development.
- Assisted customers in locating products throughout the store.
- Provided feedback to management on customer needs and preferences to improve product offerings.
- Provided employees with feedback on job performance.
- Used Point of Sale register system to complete transactions.
- Supervised bank deposits and security procedures to support store opening and closing.
Loss Prevention Specialist
Tom Thumb Food Stores
Dallas, Texas
08.2019 - 10.2023
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
- Collaborated with law enforcement to resolve escalated situations.
- Understood and followed oral and written directions.
Assistant Manager
Speedy Cash
Dallas, TX
09.2010 - 06.2018
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Developed training, assessment and performance monitoring programs to coach and mentor employees.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Completed inventory audits to identify losses and project demand.
Education
High School Diploma -
Skyline High School
Dallas, TX06.2004
Diploma Business Management -
ATI Career Training Center - Dallas
Dallas, TX06.2006
Skills
- Collections process improvement
- Investigation due diligence
- collections best practices Payment acceptance
- Collections regulatory guidelines
- Skip tracing
- Financial reporting
- Recovery techniques specialist
- Customer research
- Law firm administration
- File review
- Legal documentation and reporting
- Team-oriented
- Employee training
- Point of sale
- Cash handling
- Team training and development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Key Holder Supervisor
Boot Barn
02.2021 - 02.2025
Loss Prevention Specialist
Tom Thumb Food Stores
08.2019 - 10.2023
Courier
Linebarger Goggan Blair & Sampson
11.2018 - Current
Assistant Manager
Speedy Cash
09.2010 - 06.2018
High School Diploma -
Skyline High School
Diploma Business Management -
ATI Career Training Center - Dallas
Similar Profiles
Kara RyanKara Ryan
Legal Secretary at Linebarger Goggan Blair & Sampson, LLPLegal Secretary at Linebarger Goggan Blair & Sampson, LLP
Christina GloverChristina Glover
Research Clerk at Linebarger Goggan Blair & SampsonResearch Clerk at Linebarger Goggan Blair & Sampson
Julie MarionJulie Marion
Collection Analyst at Linebarger Goggan Blair & SampsonCollection Analyst at Linebarger Goggan Blair & Sampson