Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Antonio Tines

Fremont,CA

Summary

Quality assurance professional with robust experience in ensuring product compliance and optimizing processes. Known for strong analytical skills, attention to detail, and proficiency in root cause analysis. Adept at collaborating with teams to drive continuous improvement and adapt to evolving requirements. Proven ability to maintain high standards and deliver consistent results in dynamic environments.

Overview

13
13
years of professional experience

Work History

South Paint/Quality Technician

Tesla
07.2022 - Current
  • Conducted quality inspections on 150+ Tesla models per shift, achieving over a 90% compliance rate with quality standards.
  • Collaborated with Manufacturing Engineering to establish process compliance with product specifications and procedures ensuring consistently high quality.
  • Maintained exemplary sealing quality through adherence to standard operating procedures and guidelines.
  • Assisted management in identifying areas for improvement within the sealer department, resulting in strategic changes that increased overall effectiveness.
  • Participated actively in regular safety meetings, ensuring adherence to company policies regarding safe work practices around hazardous materials or machinery related to sealing operations.

Order Fulfillment/Paint

The Home Depot Inc
03.2022 - Current
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Achieved 90% on-time order processing rate while maintaining quality.
  • Performed tinting, mixing and color matching of paint.
  • Offered color matching expertise and paint product selection advice to assist customers with paint choice.

Sales Advisor

Ashley Furniture Store
09.2021 - 10.2021
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Surpassed sales targets by over $50,000 utilizing effective product demonstrations and establishing rapport with customers.
  • Processed product returns and assisted customers with other selections.

Retail Sales Advisor

HM
11.2019 - 08.2020
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
  • Managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift.
  • Participated in ongoing training programs to expand product knowledge, ensuring accurate information was provided to customers.

Assistant Manager, Dispatch, Lead, Team Member

Motivate
05.2012 - 09.2019
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Trained and onboarded 20+ new team members annually, improving team efficiency by 25%.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Conducted inventory counts for 1,000+ items monthly, reducing stock discrepancies by 15%.
  • Maintained a 90% SLA through proactive management of team customer service strategies and field training.

Education

Bachelor Of Computer Science - Computer Science

Ohlone College
Fremont, CA

Skills

  • Inventory Management
  • Order Fulfillment
  • Safety and Compliance
  • Warehouse Operations
  • Forklift Operation
  • Refund Processing
  • Critical Thinking
  • Problem-Solving
  • Risk limit determination
  • Stop-loss reporting tools
  • Vehicle Inspection
  • Customer Satisfaction
  • Pallet Jack Operation

Accomplishments

  • National Honor Society 2008 - 2011
  • Employee of the month: Motivate - June 2015, December 2017
  • Employee of the month: Ashley Furniture Store - October 2021
  • Tesla SPARC award:

Driven - December 2024

Innovative - August 2024

Efficient - August 2023, February 2024

Dependable - February 2023, November 2023, December 2023


  • Accelerator of the Month: Tesla - January 2025
  • Home Depot Homer for great customer service: March 2023, February 2025

Timeline

South Paint/Quality Technician

Tesla
07.2022 - Current

Order Fulfillment/Paint

The Home Depot Inc
03.2022 - Current

Sales Advisor

Ashley Furniture Store
09.2021 - 10.2021

Retail Sales Advisor

HM
11.2019 - 08.2020

Assistant Manager, Dispatch, Lead, Team Member

Motivate
05.2012 - 09.2019

Bachelor Of Computer Science - Computer Science

Ohlone College

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