ANTONIO WALKER
Durham,NC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.
Overview
12
12
years of professional experience
Work History
Sales Team Member
Antwerpen Nissan
06.2023 - Current
- Maintained extensive knowledge of the company''s product offerings to effectively address client inquiries and concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained and mentored new sales representatives.
Sales Associate
Nissan Of Ellicott City
01.2019 - 09.2022
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Evaluated performance against goals and implemented appropriate development plans.
- Prepared sales presentations for clients showing success and credibility of products.
- Maintained compliance with company policies as well as federal/state regulations concerning safety procedures on the sales floor.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Sales Manager
Blueprint Automotive Group
02.2015 - 12.2020
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed efficient cash register operations.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Prioritized helping customers over completing other routine tasks in store.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Manager
Mrs. Everything Accesories @ Patapsco Flea Market
03.2012 - 01.2015
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships with customers and community to establish long-term business growth.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
High School Diploma -
Randallstown High School
Randallstown, MD06.1992
Skills
- Retail Metrics and Goals
- Lead Generation
- Strategic Planning
- Reliable and Responsible
- Cold-calling
- Staff Training
- Relationship selling
- Customer Relationship Building
- Product and service knowledge
- Sales Records Management
- Customer Retention
- Creative Thinking
Timeline
Sales Team Member
Antwerpen Nissan
06.2023 - Current
Sales Associate
Nissan Of Ellicott City
01.2019 - 09.2022
Sales Manager
Blueprint Automotive Group
02.2015 - 12.2020
Sales Manager
Mrs. Everything Accesories @ Patapsco Flea Market
03.2012 - 01.2015
High School Diploma -
Randallstown High School
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