ANTONIO WILSON
Atlanta,GA
Summary
Experienced IT Project Manager with a strong track record of delivering successful technology projects across diverse industries. Skilled in project planning, team leadership, and stakeholder engagement. Proven ability to drive project lifecycles from inception to completion while ensuring on-time delivery and adherence to budget.
Overview
8
8
years of professional experience
Work History
IT Business Consultant
Fiserv
11.2017 - 08.2022
- Led and managed a staff of 50+ cross-functional team members in executing end-to-end project lifecycles for administering complex IT infrastructure, including software development, system migrations, and infrastructure upgrades for ESSENCE FESTIVAL.
- Orchestrated project scope, requirements, timelines, and resource allocation to ensure seamless project delivery, resulting in a 95% on-time completion rate.
- Implemented Agile methodologies, reducing development cycles by 20% and enhancing project adaptability to evolving business needs.
- Managed vendor relationships, negotiated contracts, and oversaw external resources to align with project objectives.
Operations Manager
Georgia Aquarium Parking Deck / Lanier Parking
05.2016 - 10.2017
- Engineered a 20% reduction in entry and exit times by implementing optimized traffic flow strategies and advanced signage systems.
- Collaborated with multi-departmental teams to flawlessly execute major events, accommodating over 10,000 visitors.
- Elevated customer satisfaction by 15%, implementing comprehensive guest assistance and rapid conflict resolution protocols.
- Successfully led and motivated a team of 20+ members, establishing a culture of excellence, continuous learning, and accountability.
Product Marketing Manager
DIRECT TV / Phoenix Integrated Store Consultants
08.2014 - 04.2016
- Led the successful launch of two new premium entertainment packages, contributing to a 15% increase in customer acquisitions within the first quarter.
- Crafted compelling product messaging that resulted in a 25% increase in engagement rates across digital marketing campaigns.
- Collaborated with Sales and Customer Service teams to create targeted training materials, enhancing product knowledge and customer interactions.
Education
Bachelor of Science - Information Technology / Operations
Georgia Institute of Technology
Atlanta, GA05.2012
Skills
- Project Planning and Execution
- Team Leadership and Collaboration
- Scope and Budget Management
- Risk Assessment and Mitigation
- Agile and Waterfall Methodologies
- Stakeholder Communication
- Vendor Management
- Quality Assurance
- Risk Management
Timeline
IT Business Consultant
Fiserv
11.2017 - 08.2022
Operations Manager
Georgia Aquarium Parking Deck / Lanier Parking
05.2016 - 10.2017
Product Marketing Manager
DIRECT TV / Phoenix Integrated Store Consultants
08.2014 - 04.2016
Bachelor of Science - Information Technology / Operations
Georgia Institute of Technology
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