Antonio Yates
Anchorage,AK
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Multiple Jobs I have worked I have had to adjust or adapt to something new. I feel I've always thrived to do the job correct the first time and always take notes on what I could improve for the next time. Being hands on has always benefited me because I learn by doing.
Overview
7
7
years of professional experience
Work History
Patient Experience Specialist
Alaska Native Medical Center
Anchorage , AK
2022.03 - Current
- Provided ongoing support to patients throughout their visit, addressing any concerns or questions in a timely manner.
- Developed innovative strategies to improve patient experience outcomes.
- Monitored patient feedback and developed action plans for improvement.
Medicaid Specialist
Alaska Native Medical Center
Anchorage , AK
2024.05 - 2024.07
- Reviewed Medicaid applications for eligibility accuracy and completeness.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
Security Officer
Alaska Native Medical Center
Anchorage , AK
2018.03 - 2022.03
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
High School Diploma -
Klawock
Klawock, AK2015-05
Skills
- Adaptable
- Patient Services
- Restocking supplies
- Knowledge in RL6 reports and system
- Data entry
- Knowledge of Medicaid Billing system
Accomplishments
- Did two months of Medicaid Back billing and as a team we billed over 2 million dollars for Patient Housing.
Affiliations
- Spending time with my son and his activities.
Timeline
Medicaid Specialist
Alaska Native Medical Center
2024.05 - 2024.07
Patient Experience Specialist
Alaska Native Medical Center
2022.03 - Current
Security Officer
Alaska Native Medical Center
2018.03 - 2022.03
High School Diploma -
Klawock
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