Arrowhead Regional Medical Center County of San Bernardino
9
years of professional experience
Healthcare Professional with over eight years of experience, six of which in direct patient care. Dedicated and compassionate professionals with a strong educational background and hands-on experience, I am eager to contribute my skills and passion to the social work department. Strengths in communications, protocols, and genuine caring for peers, and families. Bilingual in Spanish and English.
Work History
Lead Medication Technician
5 Months
Regency Palms | 03.2026 - Current
Supervised daily medication administration to ensure compliance with healthcare regulations.
Trained and mentored junior staff on medication management protocols and safety procedures.
Implemented process improvements for medication distribution, enhancing efficiency and accuracy.
Collaborated with healthcare teams to optimize patient care plans and medication regimens.
Monitored inventory levels of medications, coordinating timely replenishment to prevent shortages.
Senior Office Assistant (Patient Reception)
2 Years 7 Months
Arrowhead Regional Medical Center County of San Bernardino | 01.2024 - Current
Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Welcomes patients and visitors in person or on the telephone and answers or refers inquiries to specialty.
Managed office communications, ensuring timely distribution of information among departments.
Coordinated scheduling for senior management, optimizing workflow and resource allocation.
Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
Social Work Intern
5 Months
Moreno Valley Unified School District | 09.2025 - 02.2026
Assisted students and families by providing counseling services, crisis intervention, and referrals to community resources, enhancing access to support.
Collaborated with teachers and staff to develop and implement strategies that promoted student well-being and academic success.
Maintained confidential records and prepared reports documenting interventions and progress to ensure accountability and informed decision-making.
Certified Nurse Assistant (CNA) Tele sitter
4 Years 2 Months
Arrowhead Regional Medical Center County of San Bernardino | 11.2019 - 01.2024
Maintains patient stability by checking vital signs and weight, testing urine, and recording information.
Provide patients comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests and reporting observations of the patient to the nursing supervisor.
Medical Assistant
1 Year 1 Month
AFC Urgent Care | 11.2017 - 12.2018
Verified patient information through patient interviews, recorded medical history, took vital signs, and confirmed purpose of visit, ensuring accurate records for treatment planning.
Assisted during examinations, prepared laboratory specimens, performed basic tests, disposed of contaminated supplies, sterilized instruments, and administered medications, contributing to effective patient care.
Administered patient vital signs and medical histories to support accurate diagnostics.
Assisted in the coordination of patient flow to enhance operational efficiency.
Educated patients on treatment protocols and preventative care measures to improve health outcomes.
Education
Master of Social Work
National University | San Diego, CA | 08-2024
Graduation Date: Pending
Dean's List 2024-2026
3.9 GPA
Bachelor of Science in Healthcare Administration
University of Phoenix | Phoenix, AZ | 09-2023
Certified Nurse Attendant
Pacific Times Healthcare College | Moreno Valley, CA | 06-2019
Certified Medical Assistant
Brightwood College | Riverside, CA | 06-2017
Skills
CNA license
BLS Certification
Supervising Certification
Leadership Certification
Bilingual proficiency
Customer service
Office administration
Time management
Proficient multitasking
Positive attitude
Patient confidentiality
Timeline
Lead Medication Technician
Regency Palms
03.2026 - CurrentRead More
Social Work Intern
Moreno Valley Unified School District
09.2025 - 02.2026Read More
Senior Office Assistant (Patient Reception)
Arrowhead Regional Medical Center County of San Bernardino
01.2024 - CurrentRead More
Certified Nurse Assistant (CNA) Tele sitter
Arrowhead Regional Medical Center County of San Bernardino