Antonio Zaragoza
Dallas,TX
Summary
Driven and coachable Restaurant Manager with ambition to grow in the Hospitality Industry. Experienced in high volume, fine dining restaurants. Providing heart, urgency, and knowledge for the success of others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Wicked Butcher
05.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Tracked daily sales transactions ranging from $12,000 - $23,000 and invoices for accurate financial reporting.
- Oversaw inventory totaling in $40,000 for Wine/Liquor/Beer to minimize waste and maintain stock for seamless operation.
- Promoted positive atmosphere and open communication for staff.
- Reported to Director of Operations
- Assisted staff of 30 with scheduling, payroll, and training
- Planned wine/liquor tastings with Wine/Liquor Representatives to coach staff and improve general knowledge
- Acting as General Manager.
Server
Wicked Butcher
01.2024 - 05.2024
Hospitality Associate
RH Rooftop Restaurant
02.2022 - 01.2024
- Trained new servers and gave feedback to management ensuring they're prepared to perform as needed by the team
- Attended wine tastings to further improve general knowledge
- Participated in luxury language classes to improve communication with other associates and guests
- Played a pivotal role in creating a positive work culture that valued teamwork, communication, and recognition.
- Contributed to a safe working environment by adhering to strict health and safety regulations.
Restaurant Service Lead
Eataly
04.2021 - 09.2021
- Assisted in implementation of new menus to offer variety and options to guests
- Coordinated Private Dining events of up to 100 guests.
- Improved guest satisfaction by attentively addressing guest concerns and promptly resolving issues.
- Assisted with closing procedures and ensured proper cleanliness.
- Managed a staff of 12.
Server
Bavette Grill
09.2020 - 04.2021
Gaucho Chef
Fogo de Chao
12.2017 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Butchered quality cuts of Beef, Poultry, and Fish
- Under the Corporate Office, assisted with implementing new items to serve guests during holidays
- Promoted to Trainer and ensured all new hires are prepared for a streamlined operation behind the grill.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Coordinated steps of service for Private Dining Experiences that included 20-100 guests
Education
High School Diploma -
North Dallas High School
Dallas, TX05.2018
Skills
- Collaboration
- Interpersonal
- Organizing and Prioritizing
- Time Management
- Customer Service
- Flexible
- Bilingual
Certification
- Food Handler Certification
- TABC Certification
References
Meghan Johnson (Director of Food & Beverage @ Hilton Anatole)
Bryon Cruz (Former Manager @ Wicked Butcher, now with Monarch ) 267-637-3236
James Lamar (Former Manager @ EATALY) 714-812-2328 (james.lamar@grapeobsession.com
Narciso Castillo (Former Co-worker, Former Manager @ Maggiano's)
Timeline
Restaurant Manager
Wicked Butcher
05.2024 - Current
Server
Wicked Butcher
01.2024 - 05.2024
Hospitality Associate
RH Rooftop Restaurant
02.2022 - 01.2024
Restaurant Service Lead
Eataly
04.2021 - 09.2021
Server
Bavette Grill
09.2020 - 04.2021
Gaucho Chef
Fogo de Chao
12.2017 - 08.2020
- Food Handler Certification
- TABC Certification
High School Diploma -
North Dallas High School
Similar Profiles
Andre De MoyaAndre De Moya
Bartender at The Wicked HopBartender at The Wicked Hop
MADISON JOHMADISON JOH
Server Assistant at Wicked WheelServer Assistant at Wicked Wheel
Luke LittleLuke Little
Barback at Midnight and the wickedBarback at Midnight and the wicked