Antonio Bejarano
Maywood,CA
Summary
Knowledgeable about different beauty products that meet individual needs and flatter face shapes and skin types. Friendly, upbeat and personable. Focused on building long-lasting and loyal relationships. Skilled at applying makeup for everyday use and special events such as prom, weddings and galas. Proficient in handling money, cleaning counters, and restocking supplies. Team-oriented and hardworking with good communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Prestige Beauty Advisor
Ulta
05.2023 - Current
- Greeting all guests with friendly, prompt and courteous service
- Informing guests of current promotions, events and services within the store
- Promoting the Ulta Beauty loyalty and guest service programs
- Meeting/exceeding individual sales and productivity goals
- Presenting an image at all times that reflects the knowledge of the prestige cosmetic lines
- Performing makeup applications, skincare analysis and product demonstrations
- Booking appointments for scheduled special events
- Ensuring all testers within the prestige area are continuously in stock and maintained in compliance with hygiene standards
- Ensuring stock is always kept full within the prestige categories
- Ensuring all resets and planograms are correctly executed and maintained
- Ensuring makeover stations adhere to all company standards
- Executing and maintaining visual merchandising standards
- Maintaining standards of cleanliness and organization within the prestige area and Ulta Beauty color library.
- Taught customers how to apply makeup and recommended optimal products.
- Processed payments, entering sales in register for prompt customer service.
- Brought in over $[Amount] in revenue.
Sales Supervisor
Elie Tahari
10.2022 - 05.2023
- Sales Generation
- Meet personal and store sales goals
- Analyze available sales reports and data to determine the needs of the business and set business strategies
- Continuously motivate sales staff to meet assigned sale and productivity goals
- Support the development of associates' sales techniques, ensuring elevated level of service to maximize sales
- Demonstrate an in-depth knowledge of the merchandise; ensure selling staff is fluent in all aspects of product knowledge
- Demonstrate sales leadership for staff by playing an active role on the selling floor
- Customer Service
- Ensure all associates provide the highest level of customer service
- Ensure staff maintains constant client communication through utilizing their client books
- Manage client database and utilize information to increase sales and client contact
- Resolve all client problems and complaints quickly and effectively
- Assist sales associates with various customer service issues i.e
- Dissatisfied customers, returns, defective merchandise
- Empower associates to make decision in the customer's best interest that also supports the company's philosophy
- Operations
- Ensure facility maintenance, presentation and organization
- Ensure cash control procedures are properly followed including; bank deposits, drawer funds and petty cash
- Ensure deliveries are properly processed in a timely manner
- Monitor the movement of all inventory and ensure that staff adheres to all shipping/receiving policies and procedures
- Ensure staff is trained in all areas of appropriate register functions
- Understand and properly execute all management register functions
- Build and maintain good communication with members of corporate office, regional office, mall office and other stores
- Merchandising/Visual
- Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
- Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
- Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
- Identify and communicate product concerns in the timely manner
- Communicate inventory needs to support the business goal
- Human Resources
- Continually evaluate the performance of each associate and provide constant feedback to ensure results
- Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times.
Acting Lead Supervisor
Coach
09.2019 - 05.2023
- Creates personal sales and clienteling strategies in partnership with the management team
- Meets customer needs through solution-oriented and forward thinking
- Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace
- Creates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire
- Demonstrates Coach's Selling and Service expectations at all times
- Influences customers' purchase decisions by balancing patience and assertiveness
- Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
- Flexes personal selling techniques to contribute to overall store financial results
- Discusses product features and builds the sale by suggesting appropriate add on items to fit the customers' specific needs
- Works with multiple customers simultaneously and breaks away as appropriate
- Follows up with customers consistently and genuinely to influence/close the sale
- Develops product knowledge skills and remains aware of past and current collections
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
- Sensitive to customers' needs and tailors approach by reading cues
- Ensures all daily tasks are completed without negatively impacting service or Coach standards.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
General Store Associate
Knott's Berry Farm
04.2018 - 10.2018
- Received Daily shipments and examined merchandise to verify correct price and proper display
- Operated a register for cash, check, and credit card transactions
- Trained and developed on new POS system and key sales tactics
- Operated a register for cash, check, and credit card transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
Retail Associate/ MOD
DD's Discounts
01.2016 - 02.2018
- Counted Cash drawers and made morning bank deposits
- Assigned associates specific daily tasks to meet store goals
- Received Daily shipments and examined merchandise to verify correct price and proper display
- Trained and developed new associates on the POS system and key sales tactics
- Operated a register for cash, check, and credit card transactions
- Able to ring as well as attend other cashiers at the same time
- Cleaned, organized and maintained the entire store, including the checkout desk, displays, sales floor, and stockroom
- Acting Manager on Duty when Store Manager or Supervisor were otherwise unavailable
- Worked with the management team to implement the proper division of responsibilities, manage payroll, and ensure proper coverage of all main positions and proper execution of policies
- Actively pursued personal learning and development opportunities
- In-training for management position.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained clean sales floor and straightened and faced merchandise.
Education
GED -
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ06.2015
Skills
- Order Placement
- Product Organization
- Team collaboration abilities
- Exceptional customer service
- Product Management
- Professional telephone demeanor
- Display preparation
- Organizational abilities
- Sales proficiency
- Inventory Coordination
- Client Relationship Building
- Money Handling
- Makeup Application
- Cashier experience
- Paperwork management
- Products knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Prestige Beauty Advisor
Ulta
05.2023 - Current
Sales Supervisor
Elie Tahari
10.2022 - 05.2023
Acting Lead Supervisor
Coach
09.2019 - 05.2023
General Store Associate
Knott's Berry Farm
04.2018 - 10.2018
Retail Associate/ MOD
DD's Discounts
01.2016 - 02.2018
GED -
Maricopa Community Colleges - Rio Salado Community College
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