Antonio Jr Aceves
Bell,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory processes, demonstrated during my tenure at McDonald's. Expert in customer service and stock organization, I excel in fostering teamwork and maintaining reliability. My approach has significantly contributed to operational efficiency and customer loyalty, embodying a results-driven attitude without explicitly stating it. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
2
2
years of professional experience
Work History
Plant Operator
Airgas
07.2024 - Current
- Shipping and packing dry ice
- Working in a fast paced environment
- Maintaining a clean and safe working space
- Occasionally fixing packaging machines
Customer Service Cashier
McDonald's
08.2023 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Warehouse Stocker
Walmart
01.2023 - 07.2023
- Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
- Supported a positive work environment by fostering strong teamwork among staff members and addressing concerns promptly.
- Organized products efficiently within assigned storage locations, allowing for easy access during picking processes.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06.2022
Skills
- Lockout and tagout procedures
- Safety Procedures
- Standard Operating Procedures
- Technical knowledge
- Documentation skills
- Safety Inspections
- Excellent hand-eye coordination
- Environmental awareness
- Materials Handling
- Safety Protocols
- Efficient
- Report Writing
- Computer skills
- Excel
Timeline
Plant Operator
Airgas
07.2024 - Current
Customer Service Cashier
McDonald's
08.2023 - 06.2024
Warehouse Stocker
Walmart
01.2023 - 07.2023
High School Diploma -
El Rancho High School