Antonio Hodges
Los Angeles,CA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
Work History
Computer Operator
Family And Friends
City of Los Angeles, CA
02.2019 - Current
- Generated reports covering details about data, system operation and error monitoring.
- Cross-checked data backups to verify integrity and consistency of duplication measures and storage protocols.
- Developed maintenance schedule for windows 10 & 11 systems to prevent unnecessary downtime or avoidable interruptions.
- Drafted recommendations for potential system improvements, accounting for applicable budgetary concerns and performance requirements.
- Performed troubleshooting of system performance bottlenecks and proposed solutions to discovered weaknesses.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Performed tests of functionality, security and performance of different workstations and devices.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Assisted computer users with technical issues remotely and at workstations.
Education
High School Diploma -
Nathaniel Narbonne Senior High School
Harbor City, CA06.2002
Skills
- Software Installation
- Time Management and Organization
- Software Maintenance
- Hardware Installation
- Systems Monitoring
- Security Updates
- Document Management
- File Maintenance
- Critical Thinking
- Strong Interpersonal and Communication Skills
Accomplishments
US Navy veteran Honorable discharge
Timeline
Computer Operator
Family And Friends
02.2019 - Current
High School Diploma -
Nathaniel Narbonne Senior High School