ANTONYA MORGAN
Los Angeles,CA
Summary
Caring [Job Title] dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Committed [Job Title] offers [Number] years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping.
Overview
14
14
years of professional experience
Work History
IHSS Care Provider
IHSS In Home Support Services
03.2011 - 12.2013
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Stock Room Associate
Factory 2 U
11.2005 - 12.2006
- Shelved new and returned inventory according to proper storage procedures.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
- Maintained fitness in order to move merchandise efficiently and safely.
- Checked numbers manually and used hand-held equipment to locate products.
- Managed timely and effective replacement of damaged or missing products.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
Customer Service Cashier
Churches Chicken
06.2002 - 11.2004
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
Sandwich Artist
SUBWAY®Restaurants
03.2000 - 10.2001
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Assisted customers in choosing menu items by providing food complementing information.
Education
High School Diploma -
Youthbuild Charter School Of California
Los Angeles, CA07.2003
Skills
- Laundry services
- Physical mobility support
- Effective communication
- Grooming assistance
- Compassionate caregiving
- Nutrition monitoring
- Patient assistance
I am willing to volunteer for any positions that you have iam reliable,consistent responsible quic
quick learner very respectful to all my teaM PEER'S AND CUSTOMERS
Languages
English
Professional Working
Timeline
IHSS Care Provider
IHSS In Home Support Services
03.2011 - 12.2013
Stock Room Associate
Factory 2 U
11.2005 - 12.2006
Customer Service Cashier
Churches Chicken
06.2002 - 11.2004
Sandwich Artist
SUBWAY®Restaurants
03.2000 - 10.2001
High School Diploma -
Youthbuild Charter School Of California