Zyreal Oliver-Chandler
Tacoma,WA
Summary
Hardworking Customer Service Representative and leader with 3 years of experience working with residence halls and different brand related companies. Trained in project and time management with extensive knowledge of customer service, innovation and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
years of post-secondary education
Work History
Cashier
McDonald’s
Lakewood, WA
06.2018 - 07.2020
- Served as a cashier at the popular fast-food chain - McDonald’s for three years.
- Gained skills in customer service and multitasking while applying my mathematics skills to a real world environment.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with McDonald's to solve problems and handle customer concerns.
Vice President
Hinderlie Hall Residence Hall Council
Tacoma, WA
10.2020 - 05.2021
- Served as the Vice President for Hinderlie Hall at Pacific Lutheran University during the 2020-21 school year
- Gained skills just as real-life front desk work, budget and finance skills, as well as programming and collaboration skills.
- Created and made appropriate documentation for annual budgets and senior leadership goals.
- Teamed with other Residence Hall Council members to adhere to organization's mission and vision statements.
Product Consultant
Polarr
San Jose, CA
04.2021 - Current
- Attended weekly meetings and am interviewed while testing a new product the company is currently working on.
- Taught collaboration skills, but marketing, photo management, editing, and communication as well
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Increased efficiency and performance by providing feedback.
Brand Collaborator
Breylee
04.2021 - Current
- Tested beauty cosmetics products and give feedback to the company as well as to my audience on social media.
- Taught collaboration skills, product demonstration, retail, product knowledge, appropriate product, and communication as well.
- Tested products or subassemblies for functionality or quality.
Education
Bachelor of Music - Vocal, Theater
Pacific Lutheran University
Tacoma, WA 09.2020 - Current
High School Diploma -
Lt. General Harrison Preparatory School
09.2016 - 06.2020
Skills
Actor
Social Media
EditingCashierConsultantCustomer Service
EditingEnglishFastBasic German
MarketingMeetingsMultitaskingRetailVocalistSpanishCompany program support
Product Knowledge
Verbal And Written Communication
Team Collaboration
Relationship Building
Additional Information
- AWARDS , High School Most Improved Award for Spanish- Spring 2017 3rd Place District Stem Fair Award - Spring 2018 Principal's List Award (3.5+ GPA Semester) - Spring 2018 - Spring 2020 Outstanding Musicianship Award (Jazz Festival) Spring 2017 & Spring 2019 Outstanding International Baccalaureate (IB) Personal Project Award - Spring 2018 Drama Club Appreciation Award - Fall 2018 Barbershopper of the Month (Barbershop Choir) - Summer 2020 Leadership in Spring Musical - Spring 2020 Most Inspirational in Fall Play - Spring 2020 (High School) Most Likely to Know Everyone's Part in Spring Musical - Spring 2020 Pacific Lutheran University Student Life Leadership Award
- CLUBS AND ORGS, ASPLU End of the Year Celebration Task Force - Member Fall 2020-Spring 2021 PLU Black Student Union - Member Fall 2020-Spring 2021 PLU Prism Club - Member Fall 2020-Spring 2021 PLU Knight’s Chorus - Tenor Fall 2020-Spring 2021 PLU University Chorale - Tenor Fall 2020-Spring 2021 PLU Opera (Die Fledermaus) - Dr. Blind Fall 2020-Spring 2021
Timeline
Brand Collaborator
Breylee
04.2021 - Current
Product Consultant
Polarr
04.2021 - Current
Vice President
Hinderlie Hall Residence Hall Council
10.2020 - 05.2021
Bachelor of Music - Vocal, Theater
Pacific Lutheran University
09.2020 - Current
Cashier
McDonald’s
06.2018 - 07.2020
High School Diploma -
Lt. General Harrison Preparatory School
09.2016 - 06.2020