Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antquonetta Watkins

Huntsville,AL

Summary

Results-driven professional seeking position as Personal Banker. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.

Overview

10
10
years of professional experience

Work History

Office Administrative Assistant

QS Professionals
Tanner, AL
04.2022 - Current
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Processed new hire paperwork and documents.
  • Researched and resolved time discrepancies.

Substitute Instructional Aide

Spur
Huntsville, AL
01.2021 - 05.2021
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests.
  • Enforced school and class rules to maintain order in classroom.
  • Followed lesson plans designed by absent teachers.
  • Maintained accurate records of all absences, truancy issues and disciplinary actions.

Guest Advocate

Target
Huntsville, AL
11.2018 - 12.2019
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Recommended products to customers, thoroughly explaining details.
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Auditor

Vision Financial Services
Noblesville, IN
05.2016 - 12.2016
  • Managed modifications by detecting and correcting coding errors.
  • Process web exceptions under Business Online Banking
  • Handle pay no pay functions
  • Transfer data files
  • Post payment exceptions
  • Audit member termination list
  • Collect totals for lockbox credit cards, checks, IVR credit cards and moneygram transactions
  • Download and preview monthly reports

Personal Banker

First Commercial Bank
Huntsville, AL
04.2006 - 12.2013
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Executed wire transfers, stop payments and account transfers.
  • Sold and cross-sold bank products to new and existing customers.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

Alabama A & M University
Normal, AL

Skills

  • MS Excel
  • Regulatory Compliance
  • Customer Service
  • Cross-Selling and Upselling
  • Efficient Service
  • Product Knowledge
  • Quotas and Goals
  • Guest Satisfaction
  • Cash Handling

Timeline

Office Administrative Assistant

QS Professionals
04.2022 - Current

Substitute Instructional Aide

Spur
01.2021 - 05.2021

Guest Advocate

Target
11.2018 - 12.2019

Auditor

Vision Financial Services
05.2016 - 12.2016

Personal Banker

First Commercial Bank
04.2006 - 12.2013

Alabama A & M University

Similar Profiles

CREATE PROFILE
Antquonetta Watkins