Antraya Britton
Norfolk,VA
Summary
A detailed-oriented and organized professional with proven track record in customer service and administrative roles. Seeking to leverage strong communication skills and keen attention to detail to contribute to a dynamic administrative team. Committed to maintaining high standards of efficiency and quality in all tasks.
Overview
5
5
years of professional experience
Work History
Site Security Manager
Magellan Health
06.2022 - Current
- In support of the U.S. Navy's Identification Card Administration (ICA) program, I offer professional military support services at designated Navy installations equipped with Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.
- Ensured smooth operations while being accountable for all Common Access Card (CAC) related stock items and printer consumables.
- Managed a comprehensive site roster of RAPIDS users, overseeing role assignments for the diverse categories offered.
Sales Associate
Walmart
06.2021 - 06.2022
- I diligently performed floor moves, maintained merchandising displays, and uphold housekeeping standards to ensure sales areas remain well-stocked, organized, and up-to-date.
- Tracked customers orders, promptly identifying and resolving any issues encountered during order fulfillment.
- Adeptly set price books to enhance both stock levels and product knowledge.
Sales Associate
Marshalls
02.2020 - 01.2021
- Accurately processed and prepared merchandise for the sales floor following company procedures and standards.
- Maintained all organizational, cleanliness, and recovery standards.
- Gave merchandise recommendations to customers based on their needs and preferences.
Team Member
Chick-fil-A
08.2019 - 01.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
No Degree - Criminal Justice
Virginia State University
Petersburg, VALake Taylor High School
Norfolk, VA06.2020
Skills
- Customer Service
- Communication Skills
- Time Management
- Microsoft Excel
- Microsoft Word
- Documentation Review
- Computer Literacy
- Phone Etiquette
- Problem Resolution
Active Secret Clearance
I currently have an Active Secret Clearance due to being a Contractor for the U.S. Navy working with Magellan Health.
Timeline
Site Security Manager
Magellan Health
06.2022 - Current
Sales Associate
Walmart
06.2021 - 06.2022
Sales Associate
Marshalls
02.2020 - 01.2021
Team Member
Chick-fil-A
08.2019 - 01.2020
No Degree - Criminal Justice
Virginia State University
Lake Taylor High School