Antrica Graves-Simpson
Humble
Summary
Detail-oriented Insurance Associate (Level 1 Certified) with a strong academic record (3.4 GPA), and extensive experience in high-pressure transportation environments. Expert in multi-channel communication as a dispatcher and school bus driver, ensuring the safety and satisfaction of large passenger groups. Adept at managing complex documentation and sales targets, I am now focused on delivering accurate, data-driven insurance solutions, and exceptional service.
Overview
2026
2026
years of professional experience
Work History
School Bus Driver/Transportation Dispatcher
Spring ISD
10.2022 - Current
- Ensured safety of students by following all traffic laws and regulations.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Maintained order and discipline on bus to prevent accidents or injuries.
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Communicated effectively with parents regarding student transportation issues.
- Facilitated clear communication among staff to ensure smooth transportation operations.
- Attended staff meetings and training sessions regularly for professional development purposes.
- Conducted pre-trip inspections to ensure bus safety and compliance standards.
- Assisted students with boarding and exiting the bus, ensuring safe practices.
- Participated in training sessions to improve driving skills and safety procedures.
Truck Driver
Swift Transportation
03.2022 - 10.2022
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Adapted to unexpected emergencies and route changes while maintaining delivery schedules.
- Communicated with dispatchers regarding pickup and delivery times.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
Sales Manager
Aaron's Sales and Lease
02.2021 - 02.2022
- Led team to achieve sales targets and drive customer satisfaction.
- Supported sales team members to drive growth and development.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Managed daily operations of sales department, including supervision of staff members.
- Trained new employees on sales techniques and product knowledge.
- Analyzed market trends to identify opportunities for growth in sales regions.
Car Salesperson
Allstar Chevrolet
2018 - 01.2021
- Conducted vehicle demonstrations to showcase features and benefits.
- Developed relationships with potential buyers through phone calls and emails.
- Maintained customer satisfaction by providing prompt, reliable service.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Educated customers about vehicle features to enhance their purchasing decisions.
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for dealership.
- Educated customers about financing options and warranties available for purchase.
- Collaborated with service department to address customer concerns post-purchase.
- Conducted test drives for prospective buyers.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
Education
Associate of Arts - Insurance Specialist/Associate Certificate Level 1
Houston Community College
Houston, TX05-2026
High School Diploma -
St. Amant High
Saint Amant, LA05-2011
Skills
- Customer service
- Policy analysis
- Negotiation abilities
- Quotes and sales
- Marketing strategies
- Customer follow-up
- Business planning
- Documentation
- Claims management
- Sales techniques
- Transportation safety
- Time management
- Problem resolution
- Effective communication
- Team collaboration
- Data confidentiality
- DOT regulations
- Database management
- Dependable and reliable
- Logistics expert
- Customer-oriented
- CDL Class A
- GPS and route planning
- Great attitude
Timeline
School Bus Driver/Transportation Dispatcher
Spring ISD
10.2022 - Current
Truck Driver
Swift Transportation
03.2022 - 10.2022
Sales Manager
Aaron's Sales and Lease
02.2021 - 02.2022
Car Salesperson
Allstar Chevrolet
2018 - 01.2021
Associate of Arts - Insurance Specialist/Associate Certificate Level 1
Houston Community College
High School Diploma -
St. Amant High