Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antron Jackson

Montgomery

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Customer Greeter

Wow Catering
01.2024 - Current
  • Enhanced customer satisfaction by providing a warm and welcoming atmosphere upon entry.
  • Showcased exceptional multitasking abilities by simultaneously greeting incoming customers, directing them to appropriate tables and managing a consistent flow of traffic during busy periods.
  • Increased overall customer experience by offering helpful suggestions and product recommendations.
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Processed cash, credit and debit transactions accurately, limiting discrepancies.

Owner/Operator Truck Driver

Self Employed
10.2019 - Current
  • Improved on-time delivery rates by effectively planning and executing efficient driving routes.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.

Customer Service Representative

Home Depot
03.2017 - 08.2019
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Bachelor of Science -

Alabama State University
Montgomery, AL

Bachelor of Science -

Western Governors University
Salt Lake City, UT
07-2025

High School Diploma -

Wetumpka High School
Wetumpka, AL
05.2002

Skills

  • Strong work ethic
  • Self-motivation and discipline
  • Safe driving practices
  • Customer Relationship Management (CRM)
  • Conflict Resolution
  • Order Processing & Tracking
  • Communication (Verbal & Written)
  • Problem-Solving
  • Multitasking in High-Volume Environments
  • Microsoft Office / Google Workspace

Timeline

Customer Greeter

Wow Catering
01.2024 - Current

Owner/Operator Truck Driver

Self Employed
10.2019 - Current

Customer Service Representative

Home Depot
03.2017 - 08.2019

Bachelor of Science -

Alabama State University

Bachelor of Science -

Western Governors University

High School Diploma -

Wetumpka High School

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