Dedicated professional with a strong work ethic and a focus on guest relations. Committed to enhancing customer experiences through reliability and quick decision-making.
Overview
13
13
years of professional experience
Work History
Customer Greeter
Costco
East Lyme, CT
08.2023 - Current
Cultivated a welcoming atmosphere for customers, ensuring satisfaction from initial interaction.
Implemented systematic cleaning and organization protocols to ensure a pleasant atmosphere for customers.
Delivered comprehensive product information to customers, enhancing informed purchasing decisions.
Welcomed customers, ensuring positive first impressions and enhancing overall shopping experience.
Monitored entrance and exit, ensuring security protocols were followed while maintaining customer flow.
Fly Fishing Sales Associate
Bass Pro Shops Outdoor World
East Hartford, CT
09.2020 - 08.2023
Assisted customers in selecting fishing gear and accessories to enhance their outdoor experience.
Maintained inventory levels, ensuring product availability for customer needs and seasonal demand.
Demonstrated product features and benefits, improving customer understanding and engagement with merchandise.
Clinical Director
Habit OPCO
Boston, MA
05.2013 - 09.2018
Led clinical operations to ensure compliance with state and federal regulations.
Developed and implemented strategic initiatives to improve patient care quality.
Supervised multidisciplinary teams to enhance service delivery and operational efficiency.
Mentored clinical staff, fostering professional development and improving retention rates.
Analyzed patient data to identify trends and inform evidence-based treatment plans.
Collaborated with stakeholders to establish program goals aligned with organizational objectives.