Antwaine Atkins
Lawrenceville,GA
Summary
To apply my 20 years of experience of customer service, technical, professional, organizational skills within a respectable business. Excellent reputation for resolving problems, driving overall operational improvements, and improving customer satisfaction. I am extremely detailed and organized. Multi-taster with cross training in multiple departments. Diligent trainer and mentor. Management abilities with results-driven approach
Overview
8
8
years of professional experience
Work History
Technical Specialist
Asurion
Atlaanta, GA
02.2024 - Current
- Assisted in the installation, testing and maintenance of hardware and software systems.
- Provided technical assistance to clients by troubleshooting system problems.
- Developed detailed documentation for network infrastructure.
- Resolved customer inquiries regarding system setup and usage via phone and email support tickets.
station supervisor
matheson inc
05.2023 - 10.2023
- Assist station manager with day to day planning, manage 80-90 staff members, managed all team members time /call out/pto/vacation/missed punch, hands on with the inbound and outbound process to insure task was being done correctly, checking bol and all paper work to make sure we are receiving/shipping the correct product, using hand held to scan loads in and out, was responsible for submitting all corrective action, assist hr with hiring/termination
operation supervisor
Americold
06.2019 - 05.2023
- ASSIST THE operation manager with all event planning, manage 50 staff members, providing leadership to all outbound and inbound team members, performing task in accordance with defined standard operating procedures, Managing people
- Time, projects and assisted office clerk with DAY-TO-DAY operation, assist in managing in different department WORKFORCE, reinforce company policy and procedure and establish and maintain healthy working relationship across the company, highly Experience in red prairie and visions system
PICKER
amazon
08.2022 - 01.2023
- Picking orders as assigned and/or requested by amazon management, labeling the specific inventory, used scanners to read bar codes on products, ensure product meets quality requirement
iNVENTORY AUDITOR
A1 auditor
06.2018 - 06.2019
- Accurately record not only the physical count but also the physical state of inventory locations, perform 2nd count audits against other team within inventory control, responsible for interfacing and supporting their fellow Ic teammates including a team of ic auditors and a researcher they will be working with, Auditing incoming and outgoing shipment to determine whether the items being shipped match those listed on the shipping documents, consulting with management to ensure that they are aware of any problems encountered during the audit, compiling reports of finding and suggesting solutions to any problems encounter during the audit
Zone lead/ inventory control
Agro Merchants
12.2017 - 06.2019
- Oversee day-to-day operation of the warehouse, make sure everything clean and nothing is left or damage from the morning shift and document any damage freight, Organize and audit inventory, make sure outbound truck are loaded and ship, Use Vision software to put order in for the pickers, tickets and send information to forklift driver to pick up any freight, Lead training for all new hire, forklift, reach forklift, loading, picking and Rf scanner, Oversee 30 employee including cleaning crew, loader, pickers, forklift operator
picker/Seletor
Nordic Cold stroage
04.2016 - 12.2017
- Picking and packing of customers frozen orders accurately, wraps finished orders and moves them to the dock area for placement on trucks using a motorized pallet jack, used RF scanner, pull products orders FROM RACKS and place them onto pallets
Machine operator
Square 1 art
11.2015 - 03.2016
- Setting up machine to start a production cycle, Controlling and adjusting machine setting, speed, flow and temperature, Inspect parts with precision and measuring tools, Test operation of machine periodically, Fees raw material and parts into automated machines
Education
Diploma -
Sanford Brown College
08.2009
Diploma -
Benton Harbor High School
05.1998
Skills
- Adaptive learner
- Team leader
- Powerful negotiator
- Extremely organized
- Self-motivated
Timeline
Technical Specialist
Asurion
02.2024 - Current
station supervisor
matheson inc
05.2023 - 10.2023
PICKER
amazon
08.2022 - 01.2023
operation supervisor
Americold
06.2019 - 05.2023
iNVENTORY AUDITOR
A1 auditor
06.2018 - 06.2019
Zone lead/ inventory control
Agro Merchants
12.2017 - 06.2019
picker/Seletor
Nordic Cold stroage
04.2016 - 12.2017
Machine operator
Square 1 art
11.2015 - 03.2016
Diploma -
Sanford Brown College
Diploma -
Benton Harbor High School