Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer service, delivery and retail experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Transporter
Piedmont Atlanta Hospital
12.2021 - Current
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
Maintained confidentiality of patient data and condition to safeguard health information.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Warmly greeted patients and visitors and made each feel welcome.
Package Handler
UPS
10.2019 - 11.2021
Loaded package containers onto forklifts and transported into packaging areas.
Handled inventory control and cycle counting procedures.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Prevented load shifting or damage by using bracing and strapping techniques.
Removed jams and unblocked conveyor system to maintain flow of goods.
Warehouse Associate
Amazon AMZL
03.2018 - Current
Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Verified quantity and description of materials received by checking merchandise against packing list.
Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Delivery Associate
KDM Logistics Amazon
03.2019 - 10.2019
Operated vehicle safely in highly congested areas with no traffic violations.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Loaded truck and properly secured items to prevent damage for deliveries.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Store Associate
Home Depot
02.2017 - 01.2018
Displayed merchandise by arranging in appealing ways to boost sales.
Greeted customers, helped locate merchandise and suggested suitable options.
Used POS system to process sales, returns, online orders and gift card activations.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Answered questions about store policies and addressed customer concerns.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
Associate Of Business Administration - Business Administration
Atlanta Metropolitan State College
Atlanta, GA
01.2018
High School Diploma - College Prep
Fredrick Douglass High
Atlanta, GA
05.2015
Skills
Excellent Customer Service
Quality assurance
Loading and lifting Cargo
Fragile Item Handling
Strapping Machines
Package Unloading
Hazardous Material Handling
Route logs
Transporter
Certification
BLS
CPR
Timeline
Patient Transporter
Piedmont Atlanta Hospital
12.2021 - Current
Package Handler
UPS
10.2019 - 11.2021
Delivery Associate
KDM Logistics Amazon
03.2019 - 10.2019
Warehouse Associate
Amazon AMZL
03.2018 - Current
Store Associate
Home Depot
02.2017 - 01.2018
Associate Of Business Administration - Business Administration