Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antwon Katako

The Bronx,NY

Summary

Dynamic retail professional with a proven track record at Genesco, excelling in customer service and cash handling accuracy. Recognized for enhancing the shopping experience through effective merchandise display and maintaining store cleanliness known for reliability and building lasting customer relationships, contributing to repeat business and customer satisfaction. Offering exceptional interpersonal skills and quick learning ability, ready to adapt and excel in a retail environment. Bring a strong understanding of customer service principles and ability to manage transactions and maintain stock levels. Ready to use and develop communication and organizational skills in the role.

Overview

2
2
years of professional experience

Work History

Retail Worker

Genesco (Journeys Kidz)
03.2024 - 08.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.

Cashier

Footlocker Retail
05.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Marshalls Department Store
06.2022 - 04.2023
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Associate of Arts - Mass Communication

St. John's University
Jamaica, NY
05-2028

Skills

  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Cash handling accuracy
  • Store cleaning
  • Shipment receiving
  • Merchandise display

Timeline

Retail Worker

Genesco (Journeys Kidz)
03.2024 - 08.2024

Cashier

Footlocker Retail
05.2023 - 10.2023

Cashier

Marshalls Department Store
06.2022 - 04.2023

Associate of Arts - Mass Communication

St. John's University
Antwon Katako