Antwon Mack
Gainesville,FLORIDA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Paraprofessional
School Board Of Alachua County
Gainesville, FL
09.2024 - Current
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Assisted teachers with classroom management and instructional support.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Provided exceptional customer service while addressing student inquiries, resolving issues promptly and professionally.
- Monitored student behavior in hallways to ensure safety and adherence to school policies.
- Assisted in enforcing rules and regulations, promoting a positive learning environment.
- Supported emergency protocols by quickly responding to potential safety issues or conflicts.
- Collaborated with teachers and staff to address student needs and improve overall school climate.
- Participated in training sessions to enhance skills in conflict resolution and student engagement strategies.
- Supervised after-school activities, providing additional oversight for student safety during extracurricular pursuits.
Basketball Coach
School Board Of Alachua County
Gainesville, FL
10.2023 - Current
- Developed and implemented training programs to enhance player skills and performance.
- Analyzed game footage to identify areas for improvement and strategy adjustments.
- Fostered team cohesion through effective communication and conflict resolution techniques.
- Organized and led practice sessions focused on drills and game strategies.
- Mentored student-athletes in personal development, sportsmanship, and teamwork principles.
- Collaborated with school administration to promote basketball program initiatives and events.
- Evaluated individual player progress to tailor coaching methods for diverse skill levels.
- Coordinated logistics for transportation, equipment, and scheduling of games and practices.
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Promoted good sportsmanship with competing teams on- and off-field.
- Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
- Built strong, cohesive teams by fostering a positive and supportive environment.
- Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
88M Motor Transport Operator
US Army
Melbourne, FL
01.2022 - Current
- Operated military transport vehicles to ensure timely delivery of personnel and equipment.
- Conducted routine vehicle inspections to maintain operational readiness and safety compliance.
- Collaborated with team members to develop efficient transportation routes, enhancing logistical support effectiveness.
- Assisted in training new operators on vehicle handling and safety procedures, fostering a culture of safety awareness.
- Managed documentation for vehicle maintenance and operations, ensuring accurate record-keeping and accountability.
- Coordinated with other departments to streamline logistics processes, contributing to overall mission success.
- Increased unit cohesion by fostering a positive work environment through clear communication and teamwork among peers.
- Streamlined logistics operations by effectively coordinating the movement of personnel, equipment, and supplies.
- Enhanced vehicle maintenance by consistently conducting thorough inspections and performing preventive measures.
- Ensured regulatory compliance by maintaining accurate records of vehicle inspections, repairs, and service history.
- Assisted in disaster relief efforts by transporting vital supplies, equipment, and personnel to affected areas quickly and efficiently.
- Successfully trained new team members on standard operating procedures resulting in quicker integration into the unit''s daily activities.
- Maintained zero safety incidents or accidents throughout tenure due to diligent adherence to established safety protocols.
- Improved driver safety with frequent training sessions focused on defensive driving techniques and hazard recognition.
- Supported numerous special operations missions by providing expertly planned and executed transportation services under tight deadlines.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Direct Service Worker
North Florida Evaluation And Treatment Center
Gainesville, FL
03.2023 - 08.2024
- Provided direct care to individuals with mental health needs, ensuring safety and well-being.
- Assisted in developing and implementing individualized treatment plans for clients.
- Monitored client behavior and progress, documenting observations accurately.
- Facilitated communication between clients and interdisciplinary team members.
- Trained new staff on best practices for patient interaction and care procedures.
- Collaborated with healthcare professionals to adapt care strategies based on client feedback.
- Maintained compliance with regulatory standards and facility policies during daily operations.
- Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided transportation to medical appointments, social events, and other outings, ensuring timely arrival for each engagement.
- Maintained a clean and comfortable living environment for clients by performing regular household chores and maintenance tasks.
- Provided personal care assistance for clients with physical disabilities, ensuring their comfort and dignity in every interaction.
- Supported clients in crisis situations by remaining calm under pressure and utilizing appropriate intervention techniques when necessary.
- Developed trust with clients by consistently demonstrating empathy, patience, and professionalism in all interactions.
- Documented client progress through detailed record-keeping and consistent communication with supervisors and team members.
Crew Member
Five Guys
Gainesville, FL
11.2021 - 05.2022
- Delivered exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with team members to optimize workflow and enhance efficiency during peak hours.
- Assisted in training new crew members on operational procedures and company policies.
- Handled cash transactions accurately, ensuring accountability in daily sales processes.
- Managed inventory levels, restocking supplies to meet customer demands efficiently.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
Online Grocery Associate
Walmart
Gainesville, FL
04.2019 - 10.2021
- Managed inventory levels to optimize stock availability and reduce waste.
- Trained new associates on operational procedures and customer service standards.
- Streamlined order fulfillment processes, enhancing speed and accuracy of deliveries.
- Collaborated with cross-functional teams to resolve customer issues efficiently.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
Education
High School Diploma -
F.W. Buchholz High School
Gainesville, FL02-2022
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- CPR and first aid
- Physical fitness
- Strategic planning
- Verbal and written communication
- Character development
- Team bonding
- Motivational leadership
- Safety awareness
- Patient care
- Reliability and punctuality
- Meal preparation
- Personal hygiene assistance
- Emotional support
- Client documentation
- Progress documentation
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Vehicle inspection procedures
- Heavy equipment operation
- Defensive driving techniques
- Accident prevention strategies
- Hazardous materials handling
- Transportation safety regulations
- Load securement
- Strong work ethic
- Patience and empathy
- Sales experience
- Product picking
- Dependable and responsible
- Multitasking Abilities
Timeline
Paraprofessional
School Board Of Alachua County
09.2024 - Current
Basketball Coach
School Board Of Alachua County
10.2023 - Current
Direct Service Worker
North Florida Evaluation And Treatment Center
03.2023 - 08.2024
88M Motor Transport Operator
US Army
01.2022 - Current
Crew Member
Five Guys
11.2021 - 05.2022
Online Grocery Associate
Walmart
04.2019 - 10.2021
High School Diploma -
F.W. Buchholz High School